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The Ohio State University is seeking an Administrative Assistant 2 to provide specialized clinical scheduling support for the Division of Cardiovascular Medicine within the Department of Internal Medicine. This role manages provider templates, clinic schedules, and related communications to ensure efficient patient access.
Responsibilities include maintaining templates and schedules across departments, coordinating vacations and cancellations, and triaging scheduling inquiries with internal
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Administrative Assistant 2
Medicine | IM
Administrative Assistant 2
The Administrative Assistant 2 provides specialized clinical scheduling support for the Division of Cardiovascular Medicine within the Department of Internal Medicine. This role supports accurate and timely scheduling workflows through provider template management, clinic schedule maintenance, vacation-related schedule coordination, clinic cancellation support, and communication with internal scheduling partners. The position serves as a scheduling liaison among the Division, Central Scheduling, IHIS, Cadence, division access leadership, and other appropriate partners to help maintain efficient clinical operations and patient access.
The Administrative Assistant 2 is responsible for coordinating and maintaining physician and provider clinical schedules across assigned service areas, including outpatient clinics, inpatient service coverage, procedural areas, call schedules, and special programs. This position develops, updates, modifies, and verifies provider templates, block schedules, and clinic schedules within applicable scheduling systems to ensure accuracy, appropriate provider coverage, and alignment with immediate operational needs, long-range scheduling plans, division and departmental guidelines, and patient access expectations. The role also coordinates provider vacation requests and related clinic schedule adjustments, including clinic cancellations, reschedules, template updates, and timely communication of changes to appropriate scheduling partners.
In collaboration with the Division, Central Scheduling, IHIS, Cadence, division access leadership, and other appropriate stakeholders, this position reviews and triages scheduling-related correspondence, responds to routine scheduling inquiries, assists with resolving clinical scheduling concerns, and helps promote continuity of clinical operations and patient access.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
The university is an equal opportunity employer, including veterans and disability.
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