Administrative Assistant 2-Cardiovascular Medicine

Ohio State University

United States

On-site

USD 42,000 - 54,000

Full time

13 days ago
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Benefits offered by this job

Medical, dental and vision coverage
Paid time off
State retirement plan or equivalent

Job summary

The Ohio State University is seeking an Administrative Assistant 2 to provide specialized clinical scheduling support for the Division of Cardiovascular Medicine within the Department of Internal Medicine. This role manages provider templates, clinic schedules, and related communications to ensure efficient patient access.

Responsibilities include maintaining templates and schedules across departments, coordinating vacations and cancellations, and triaging scheduling inquiries with internal

Qualifications

  • Experience coordinating clinical or healthcare provider schedules.
  • Ability to manage multiple calendars and template updates.
  • Strong communication with internal scheduling partners.

Responsibilities

  • 40% - clinical scheduling support to maintain coverage and patient access.
  • 25% - maintain provider templates, block schedules and clinic schedules in systems.
  • 20% - process availability changes, time away, cancellations, and reschedules.
  • 15% - respond to inquiries and coordinate with internal partners.

Skills

Scheduling coordination
Healthcare scheduling
Communication
Teamwork

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Job Title

Administrative Assistant 2

Department

Medicine | IM

Access

Administrative Assistant 2

Job Description

The Administrative Assistant 2 provides specialized clinical scheduling support for the Division of Cardiovascular Medicine within the Department of Internal Medicine. This role supports accurate and timely scheduling workflows through provider template management, clinic schedule maintenance, vacation-related schedule coordination, clinic cancellation support, and communication with internal scheduling partners. The position serves as a scheduling liaison among the Division, Central Scheduling, IHIS, Cadence, division access leadership, and other appropriate partners to help maintain efficient clinical operations and patient access.

The Administrative Assistant 2 is responsible for coordinating and maintaining physician and provider clinical schedules across assigned service areas, including outpatient clinics, inpatient service coverage, procedural areas, call schedules, and special programs. This position develops, updates, modifies, and verifies provider templates, block schedules, and clinic schedules within applicable scheduling systems to ensure accuracy, appropriate provider coverage, and alignment with immediate operational needs, long-range scheduling plans, division and departmental guidelines, and patient access expectations. The role also coordinates provider vacation requests and related clinic schedule adjustments, including clinic cancellations, reschedules, template updates, and timely communication of changes to appropriate scheduling partners.

In collaboration with the Division, Central Scheduling, IHIS, Cadence, division access leadership, and other appropriate stakeholders, this position reviews and triages scheduling-related correspondence, responds to routine scheduling inquiries, assists with resolving clinical scheduling concerns, and helps promote continuity of clinical operations and patient access.

Tasks
  • 40% - Clinical Scheduling Support: Supports accurate provider and clinic schedules to maintain coverage and patient access.
  • 25% - Schedule and Template Maintenance: Maintains provider templates, block schedules, and clinic schedules in scheduling systems.
  • 20% - Schedule Changes and Time Away Coordination: Processes provider availability changes, time away, clinic cancellations, and reschedules.
  • 15% - Scheduling Communication and Coordination: Responds to scheduling inquiries, monitors correspondence, and coordinates with internal partners.
Additional Information
  • Location: Davis Heart and Lung Research Institute (0113)
  • Position Type: Regular
  • Scheduled Hours: 40
  • Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Benefits
  • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
  • Paid time off, including sick and vacation time and 11 holidays.
  • State retirement plan or an alternative retirement plan, both with generous employer contributions.

The university is an equal opportunity employer, including veterans and disability.

At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

  • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
  • Paid time off, including sick and vacation time and 11 holidays.
  • State retirement plan or an alternative retirement plan, both with generous employer contributions.

No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit.

We bring out the best in people, help each other succeed and learn together.

By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers.

We’re a team of dedicated colleagues with access to boundless resources that support you.

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