Administrative Assistant

Tidal Basin Group; West Virginia; On-site; USD 38,000 - 42,000; Full time

Job summary

Tidal Basin is seeking an Administrative Assistant to support the Program Manager and Disaster Case Managers. Responsibilities include clerical tasks, managing emails and calls, coordinating meetings, and ensuring timely documentation such as timesheets.

The role requires at least two years of admin experience, excellent communication, and proficiency with Microsoft Office. Candidates must pass a background check and be able to work Monday–Friday with possible Saturday hours.

Qualifications

• Minimum of two years in an administrative support role.
• Familiarity with FEMA Disaster Case Management framework.
• Knowledge of 2 C.F.R. 200, 44 C.F.R., and the Stafford Act.
• Technical skills in analysis, business accounting principles, and construction methodologies.
• Ability to pass a criminal background check.

Responsibilities

• Manage emails and phone calls; coordinate meetings and conference calls.
• Document management and maintain accurate records for reports.
• Input data and generate internal/external reports.
• Maintain electronic filing for easy documentation access.
• Draft, proofread, and distribute formal correspondence.
• Support compliance with project requirements; perform QA checks.
• Coordinate with damages estimators' team to meet deadlines.
• Provide general office duties and assist Program Manager and Disaster Case Managers.
• Complete required compliance training.

Skills

Communication Skills

Microsoft Office Suite

Organization Skills

Customer Service

Adaptability

Education

High school diploma or GED

Job description

THIS IS A TEMPORARY ENPLOYMENT OPPORTUNITY

Position Summary

Tidal Basin, a leading emergency management consulting firm, has an immediate opportunity for an Administrative Assistant. This position provides support to the Program Manager and assists Disaster Case Managers. Providing clerical support by performing general office duties, including managing emails and phone calls, and coordinating meetings and conference calls. This position will also assist in ensuring proper documentation is completed, including timesheets.

Job Duties and Responsibilities

• Document Management - Maintain accurate records and documentation related to substantial damage estimates, including assessments, reports, and correspondence
• Correspondence Generation - Draft, proofread, and distribute formal correspondence as directed
• Coordination Support - Assist the damage estimators' team in organizing schedules, tracking project deadlines, and ensuring all documentation is submitted in a timely manner
• Communication Management - Ensuring prompt responses and relaying messages to the project team and stakeholders
• Data Entry and Reporting - Input data and generate necessary reports for internal and external use.
• File Organization - Establish and maintain electronic filing to ensure easy access to documentation and correspondence
• Quality Control - Review documentation for accuracy and completeness, helping to ensure all communications meet established standards
• Support Compliance Efforts - Ensure that all administrative processes align with project requirements
• Operations Support - Perform other duties as assigned
• Training - Complete all required compliance training

Required Skills and Competencies

• Communication Skills - Excellent written and verbal communication skills, with a strong ability to draft clear and professional correspondence
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Organization Skills - Strong attention to detail, with the ability to manage multiple tasks and deadlines
• Customer Service - Professional demeanor with the ability to communicate effectively with a variety of stakeholders
• Adaptability - Comfortable working in a fast-paced environment and responding to changing needs and priorities

Required Education and Experience

• High school diploma or GED required
• A minimum of two (2) years of experience in an administrative support role
• Specific knowledge of FEMA's Disaster Case Management framework
• Knowledge of 2 C.F.R 200, 44 C.F.R, and the Stafford Act
• Must have technical skills in analysis, business accounting principles, and knowledge of construction methodologies
• Must be able to clear a criminal background check

Work will be Monday-Friday, approximately 8:30am to 5pm and (Potentially)Saturdays 8am- 12pm

Job Description Disclaimer

This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.

Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, LLC are an Equal Employment Opportunity Employer.