Administrative Assistant

Community Interface Services; Vista (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Professional development

Career growth opportunities

Paid time off

Paid holidays

Training provided

Company iPhone and laptop

Job summary

Community Interface Services in Vista, CA is seeking a full-time Administrative Assistant to support the North County office with front-desk duties, data entry, and document processing. You will learn to navigate multiple online platforms and collaborate with program participants, families, and partners.

Ideal candidates have a high school diploma (some college preferred) and at least one year of office or customer service experience, with proficiency in Excel, Outlook and Word.

Qualifications

• High School Diploma plus one year of customer service or office experience.
• Working knowledge of Excel, Outlook, and Word; databases a plus.
• Flexible and detail-oriented with strong organizational skills.
• Strong communication and customer service abilities.
• Ability to work in a team and handle confidential information.

Responsibilities

• Provide phone and email customer service to program participants, families, and stakeholders.
• Oversee the upkeep of the North County office and create a welcoming environment.
• Navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks.
• Work on a variety of special projects as needed.
• Conduct all business activities with confidentiality and ethical standards; protect propriety information.
• Collaborate effectively in a team and assist others as needed.

Skills

Excel

Outlook

Word

Database experience

Customer service

Education

High School Diploma

Tools

Multiple online platforms

Electronic case management systems

Job description

Want challenging work in an organization that makes a difference? Community Interface Services, a nonprofit that serves people with developmental and intellectual disabilities is currently seeking a full-time Administrative Assistant in our North County office. If you would like to bring your skills into the nonprofit sector, this role may be a fit for you!

WHO WE ARE

Community Interface Services is a non-profit organization that has empowered adults with intellectual and developmental disabilities since 1983. Our mission is to provide quality, individualized, community-based support and training in employment, housing, community living, and other related services.

Key responsibilities include:

• Provide phone and email customer service to program participants with intellectual/developmental disabilities, their families, and other stakeholders such as businesses or vendors that work with our services. Develop rapport by communicating positively and professionally.
• Oversee the upkeep of our North County office space, and create a welcoming environment for all who walk through our doors.
• Learn to navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks such as copying, scanning, faxing, filing, and document processing.
• Work on a variety of special projects as needed.
• Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
• Work effectively in a team environment, quickly learning a variety of programs and helping others as needed

The ideal candidate will have:

• High School Diploma (some college preferred) plus one year of experience in a customer service or an office setting
• Working knowledge of Excel, Outlook, and Word; experience using databases preferred.
• Flexibility, openness and ability to adapt to change.
• Strong attention to detail and organizational skills and ability to process a high volume of numerical transactions accurately and effectively.
• Dependable and reliable; able to follow through on commitments.
• Strong communication and customer service skills

Benefits:

As a Top Workplace voted by the San Diego Union Tribune for six years running, Community Interface Services strives to be an inclusive, supportive work environment. We offer a wide variety of benefits such as:

• The opportunity to do challenging and meaningful work that makes a difference and improves people's lives
• Excellent professional development and career growth opportunities
• A warm and supportive culture with people who truly care about you
• 40 hours per week, Monday-Friday schedule
• Very low-cost medical, dental, vision, and life insurance
• Generous amounts of paid time off, including sick and personal leave
• Paid Holidays
• Paid initial and ongoing training
• Unique retirement plan that we contribute to on your behalf
• Company issued iPhone and laptop
• And much more!

Starting pay range is $23-25 per hour, depending on education and experience, with opportunities for pay increases!

Non-Profit Organization - Your Work Will Make a Difference!

Community Interface Services is an Equal Opportunity Employer.