Administrative Assistant

Wyckoff Heights Medical Center; United States; Hybrid; USD 23,000 - 32,000; Part time

Job summary

Wyckoff Heights Medical Center is seeking an experienced healthcare administrative professional to manage prior authorizations and provide comprehensive administrative support across departments.

The role involves submitting PA requests for pain management procedures, communicating with insurers, and tracking approvals while supporting data collection and compliance initiatives. Flexible scheduling includes in-person and remote duties with a focus on accuracy and collaboration.

Qualifications

• Prior healthcare administrative experience required, preferably in hospital or pain management settings.
• Proficient in prior authorization processes, insurance guidelines, and payer-specific requirements.
• Familiarity with quality improvement initiatives and healthcare compliance standards.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience with EMR systems and healthcare technology platforms.
• Excellent verbal and written communication with patients, providers, and teams.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Strong problem-solving and sound judgment in a fast-paced healthcare environment.

Responsibilities

• Prepare and submit prior authorization requests for pain management procedures and medications.
• Communicate with insurance providers to ensure timely approvals.
• Track and follow up on pending authorizations.
• Support data collection and analysis for OI initiatives.
• Coordinate with clinical staff to identify process improvements.
• Maintain accurate patient records and documentation.
• Schedule, coordinate, and reschedule appointments to optimize provider schedules and patient flow.
• Coordinate provider calendars and coverage during vacations or leaves.
• Provide administrative support to physicians, nurse practitioners, and leadership.

Skills

Prior Authorization

Healthcare experience

Quality improvement

Communication skills

Organization

Multitasking

Team collaboration

Attention to detail

Data collection

Tools

EMR systems

Microsoft Office

Job description

Key responsibilities

• Prior Authorizations:
• prepare and submit pa request for pain management procedures and medications
• Communicate with insurance providers to ensure timely approvals
• Track and follow up on pending authorization
• Quality Improvement (QI)Projects
• Assist in data collection and analysis for ongoing OI initiatives
• Support documentation and reporting for compliance and performance metrics
• collaborate with clinical staff to identify areas for process improvement
• Administrative Support:
• Maintain accurate patient records and documentation
• Schedule, coordinate, and reschedule patient appointments, follow-up visits, consultations, and procedures while ensuring efficient provider schedules and optimal patient flow.
• Coordinate provider calendars and assist with coverage arrangements during vacations, leave, or other absences.
• Provide comprehensive administrative support to physicians, nurse practitioners, and departmental leadership.

Qualifications and Skills

• Prior healthcare administrative experience required, preferably in a hospital, pain management, or specialty practice setting.
• Strong knowledge of prior authorization processes, insurance guidelines, and payer-specific requirements.
• Familiarity with quality improvement initiatives, healthcare compliance standards, and clinical workflows.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Experience with Electronic Medical Record (EMR) systems and healthcare technology platforms.
• Excellent verbal and written communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing departmental needs.
• Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
• Strong problem-solving skills and the ability to exercise sound judgment in a fast-paced healthcare environment.

Monday & Thursday - 8am-4pm

Tuesday - 8am-11am

wed & fri remote ( divide 3 hours between these days)

$20 hour