Office Admin/Insurance Authorization Specialist (Temp to Perm)

Northwell Health; Town of Hempstead (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Northwell Health’s FlexStaff client is seeking an Office Admin/Insurance Authorization Specialist for a temp-to-perm role on-site in East Meadow, NY. Schedule is Monday to Friday, 8:30 a.m.–5:30 p.m., with an hourly rate of $23–$25.

Responsibilities include clerical support, petty cash oversight, filing systems, staff training, insurance verification and pre-authorization, and accurate daily billing. Strong medical reimbursement knowledge and billing experience required.

Qualifications

• High school diploma or equivalent required.
• Associate degree in office administration or related field preferred.
• At least three years administrative and clerical experience required.
• At least three years healthcare billing/collections experience required.
• Experience in Orthopedics preferred.
• O&P Software (Medflex/OPIE) preferred.

Responsibilities

• Provide clerical support and assist clerical staff with administrative duties.
• Oversee petty cash fund and maintain office supplies inventory.
• Maintain office files and implement accessible filing systems.
• Train, supervise and manage administrative staff for customer service.
• Obtain accurate insurance information, verification, and pre-authorization.
• Verify daily billing accuracy and documentation.
• Review clinician charts for completeness and compliance.
• Report key statistics to management on sales, revenue, cash, and patient flow.
• Coordinate practitioner scheduling and coverage for appointments.
• Oversee operations of administrative staff within the office.

Skills

Medical reimbursement knowledge

Billing/collections experience

Interpersonal communication

Office administration

Microsoft Office

Time management

Training/coaching others

Education

High school diploma or equivalent

Associate degree in office administration or related field

Tools

Medflex/OPIE

Microsoft Office Suite

Job description

FlexStaff is hiring an Office Admin/Insurance Authorization Specialist for our client on a temp to perm basis.

Schedule

Monday to Friday 8:30a.m - 5:30p.m

Location

On-Site East Meadow, NY

Hourly Rate

23 to 25 an hour

Responsibilities

Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.

• Oversees petty cash fund.
• Maintains inventory of office supplies; orders new supplies as needed.
• Maintains office files; implements an efficient system for other staff to access files and records.
• Train, supervise and manage administrative office staff to ensure the highest level of customer service.
• Obtain accurate insurance information, verification, and pre-authorization via appropriate method.
• Verify that all billing is processed daily and that it is accurate, timely, and fully documented.
• Review clinician charts for completeness, accuracy, and compliance with regulations.
• Provide or oversee timely reporting of key statistics to management for sales, revenue, cash, and patient flow.
• Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
• Assists in overseeing the operations for the administrative/clerical staff within the office.
• May handle or assist with discipline of employees in accordance with company policy.

Required Skills/Abilities

Complete understanding of medical reimbursement and terminology.

• Strong knowledge of state, federal and regional collection, and reimbursement laws where applicable.
• Experience with patient financial counseling. The ability to train/coach others in these skills.
• Strong interpersonal, oral (including telephone) and written communication skills.
• Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
• Basic understanding of administrative and clerical procedures and systems.
• Advanced computer skills including Windows based office technologies and automated billing systems.
• Proficient with Microsoft Office Suite or related software. The ability to train/coach others in these skills.
• Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner. The ability to train/coach others in these skills.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills, attention to detail and ability to manage multiple tasks.
• Excellent time management skills with a proven ability to meet deadlines.

Education and Experience

High school diploma or equivalent required.

1. Associate degree in office administration or related field preferred.
2. At least three years of administrative and clerical experience required.
3. At least three years healthcare billing/collections experience required.
4. Experience in Orthopedics preferred.
5. O&P Software (Medflex/OPIE), preferred.
   *Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).