Administrative Assistant

Mercy Medical Center; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy Cedar Rapids seeks a detail‑oriented secretary to support department staff with general office duties, typing, filing, and material preparation. Proficiency in hospital programs and policies is preferred.

The role requires strong communication, confidentiality, and the ability to work with minimal supervision. 40-hour weeks, Monday–Friday, 7:00am–3:30pm hourly pay.

Qualifications

• 1+ years of secretarial experience reporting to a department manager/director level position.
• High school diploma or equivalent is required.
• Post high school secretarial training is preferred.

Responsibilities

• Performs secretarial duties for the department.
• Coordinates workflow within the department.
• Greets and directs customers, patients, physicians, community leaders, Board members, general public, staff and visitors.
• Answers phones and directs calls to the appropriate area/individual.
• Schedules meetings and appointments.
• Types reports, minutes, various documents from copy and rough draft.
• Files.
• Orders supplies.
• Organizes payroll corrections and payroll reports for EVS and Linen Services.

Skills

MS Office

Interpersonal skills

Communication

Attention to detail

Education

High school diploma or equivalent

Secretarial training (preferred)

Tools

Telephone system

Copy/Fax machines

Filing systems

Job description

This position is Monday-Friday with the hours being 7:00am-3:30pm Work Shift Day Scheduled Weekly Hours 40

Summary This job supports Mercy’s philosophy of patient centered care by supporting department staff with general office duties, typing, filing, preparing materials, etc. requiring good knowledge of hospital programs, policies and procedures.

Job Description

Job Duties

• Performs secretarial duties for the department.
• Coordinates workflow within the department.
• Greets and directs customers, patients, physicians, community leaders, Board members, general public, staff and visitors.
• Answers phones and directs calls to the appropriate area/individual.
• Schedules meetings and appointments.
• Types reports, minutes, various documents from copy and rough draft.
• Files.
• Orders supplies.

Department Specific Duties

• Environmental Services Ensures that payroll corrections and payroll reports are completed accurately and on time.
• Organizes hazardous chemical manifests and invoice records for a three-year period.
• Ensures that Linen Poundage Reports are completed, accurate and on time.
• Assists with FMLA and MLOA tracking for EVS and Linen Services.

Knowledge, Skills & Abilities

• Proficient in Microsoft Office products.
• Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Excellent public relations and human relations - exemplifies The Mercy Touch.
• Excellent organizational and time management skills.
• Critical thinking and attention to detail.
• Exhibits good judgement.
• Handles confidential information with discretion and diplomacy.
• Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.
• Flexibility and dependability, works well with a wide variety of individuals and leadership styles.
• Ability to work with minimal to no supervision.

Professional Experience

• 1+ years of secretarial experience reporting to a department manager/director level position required.

Education Requirements

• High school diploma or equivalent required.
• Post high school secretarial training preferred.

Physical Requirements

• Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Pay Rate Type Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

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