Administrative Assistant

Mercy Medical Center - Cedar Rapids; Cedar Rapids (IA); On-site; USD 22,000 - 33,000; Full time

Job summary

Mercy Medical Center - Cedar Rapids is seeking a dedicated department secretary to support staff with general office duties, typing, filing, and document preparation. The role requires a solid knowledge of hospital programs and policies, with a commitment to patient-centered service.

Responsibilities include greeting visitors, answering phones, scheduling, and maintaining supplies, while handling confidential information with discretion and professionalism.

Qualifications

• Proficient in Microsoft Office and Windows applications.
• Typing accuracy and speed suitable for general office work.
• Strong organizational skills and ability to manage filing systems.

Responsibilities

• Performs secretarial duties for the department.
• Coordinates workflow within the department.
• Greets and directs customers, visitors, staff and others.
• Answers phones and directs calls to appropriate area.
• Schedules meetings and appointments.
• Types reports and minutes; prepares documents.
• Files and maintains records.
• Orders supplies.

Skills

Microsoft Office

Typing

Filing systems

Telephone handling

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Post-high school secretarial training (preferred)

Tools

Copier/Fax machines

Job description

This position is Monday-Friday with the hours being 7:00am-3:30pmWork ShiftDayScheduled Weekly Hours40SummaryThis job supports Mercy’s philosophy of patient centered care by supporting department staff with general office duties, typing, filing, preparing materials, etc. requiring good knowledge of hospital programs, policies and procedures.Job DescriptionJob DutiesPerforms secretarial duties for the department.Coordinates workflow within the department.Greets and directs customers, patients, physicians, community leaders, Board members, general public, staff and visitors.Answers phones and directs calls to the appropriate area/individual.Schedules meetings and appointments.Types reports, minutes, various documents from copy and rough draft.Files.Orders supplies.Department Specific DutiesEnvironmental ServicesEnsures that payroll corrections and payroll reports are completed accurately and on time.Organizes hazardous chemical manifests and invoice records for a three-year period.Ensures that Linen Poundage Reports are completed, accurate and on time.Assists with FMLA and MLOA tracking for EVS and Linen Services.Knowledge, Skills & AbilitiesProficient in Microsoft Office products.Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.Excellent interpersonal skills.Excellent written and verbal communication skills.Excellent public relations and human relations - exemplifies The Mercy Touch.Excellent organizational and time management skills.Critical thinking and attention to detail. Exhibits good judgement.Handles confidential information with discretion and diplomacy.Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.Flexibility and dependability, works well with a wide variety of individuals and leadership styles.Ability to work with minimal to no supervision.Professional Experience1+ years of secretarial experience reporting to a department manager/director level position required.Education RequirementsHigh school diploma or equivalent required.Post high school secretarial training preferred.Physical RequirementsLight: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequentlyPay Rate TypeHourlyMercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.