Administrative Assistant

ZT Systems; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Bonus eligibility

401(k) retirement savings plan

Tuition reimbursement

Medical/dental/vision coverage

PTO & holidays

Parental leave

Training & development

Job summary

ZT Systems is seeking an Administrative Lead to support the Customer Operations organization. You will drive operational excellence, cross‑functional alignment, and strategic execution alongside Finance, HR, Legal, and IT.

The role requires a strategic, hands‑on approach, strong discretion, initiative, and excellent analytical thinking. You’ll provide executive support to the VP, Customer Operations and leadership team, manage calendars, travel, expenses, and governance of critical programs.

Qualifications

• Associate degree or higher in business/ops or related field.
• 4–6+ years in business operations, project management, or similar role.
• Strong verbal, written, and presentation communication skills.
• Ability to distill complex information and present it clearly to technical and non‑technical audiences.

Responsibilities

• Oversee daily operations to align with goals and priorities.
• Analyze performance, identify trends, and develop productivity strategies.
• Coordinate with Finance, HR, Legal, IT and other teams.
• Lead strategic initiatives with timelines, milestones, and budgets.
• Prepare dashboards and senior leadership reporting; develop executive communications.

Skills

Executive communication

Calendar management

Travel coordination

Budget & expenses

Analytical thinking

Cross‑functional collaboration

Education

Associate’s degree in Business Administration or related

Bachelor’s degree preferred

Tools

Excel

PowerPoint

Job description

About the Role

ZT Systems is seeking a highly organized, detail‑oriented Administrative Lead to support our Customer Operations organization. In this critical role, you will drive operational excellence, cross‑functional alignment, and strategic execution across the organization. You will partner closely with teams such as Finance, HR, Legal, and IT.

A key part of this position includes providing high‑level executive and administrative support to the VP, Customer Operations and the leadership team, enabling smooth day‑to‑day operations at the leadership level. This role is ideal for someone who is both strategic and hands‑on; someone who anticipates needs, thrives in a fast‑paced environment, and demonstrates discretion, initiative, and strong analytical thinking.

Key Responsibilities

Operational & Strategic Support

• Oversee daily business operations to ensure alignment with the organizational goals and priorities.
• Analyze operational performance, identify trends, and develop strategies to improve productivity, reduce costs, and optimize workflows.
• Collaborate with Finance, HR, Legal, IT, and other teams.
• Drive execution of strategic initiatives, ensuring timelines, milestones, and budgets are met.
• Maintain business documentation, dashboards, and reporting packages for senior leadership.
• Develop presentations, executive communications, and other strategic collateral.
• Identify operational risks and support mitigation plans.
• Standardize procedures and documentation to promote organizational consistency.
• Support budget planning, forecasting cycles, and vendor management activities.
• Lead change‑management efforts and contribute to a culture of continuous improvement.

Administrative & Executive Support

• Provide direct administrative support to the VP, Customer Operations and the leadership team.
• Manage complex calendars, prioritize meeting needs, and ensure timely communication and coordination.
• Arrange domestic and international travel, including detailed itineraries and logistics.
• Prepare, submit, and track monthly expense reports; assist team members with approvals.
• Coordinate logistics for internal meetings, offsites, conferences, and department‑wide events.
• Oversee conference room scheduling, visitor hosting, and catering arrangements.
• Manage onboarding logistics and serve as liaison between IT, Facilities, HR, and new hires.
• Track department purchases, reconcile expenses, and support budget oversight.
• Handle sensitive information with the highest level of professionalism and confidentiality.

What You Bring

• Associate’s degree in Business Administration, Operations Management, or related field. Bachelor’s degree preferred
• 4-6+ years of experience in business operations, project management, or a similar operational role.
• Excellent verbal, written, and presentation communication skills.
• Strong ability to distill complex information and present it clearly to technical and non‑technical audiences.
• Ability to transform raw data into actionable insights and compelling narratives.
• Demonstrated strength in organization, prioritization, decision‑making, and problem‑solving.
• Proven ability to manage multiple projects simultaneously in a fast‑paced environment.
• Highly self‑motivated, able to work independently with minimal direction.
• Strong proficiency in Excel and PowerPoint; skilled in presentation development and public speaking.
• Experience driving process improvements and cross‑functional initiatives.
• Familiarity with process improvement and change‑management methodologies (preferred

#LI-PW #LI-Onsite

ZT Systems will not provide visa sponsorship for this role. Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing.

About ZT Systems

At ZT Systems, a Sanmina Company, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world‑class customers. Along the way, you will gain hands‑on experience in a fast‑paced environment that’s challenging, rewarding, and career‑defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer

At ZT Systems, a Sanmina Company, we believe that investing in our people is key to our continued growth and innovation. When you join our team, you’ll gain access to a comprehensive and inclusive benefits package designed to support your well‑being, financial security, and professional development—both now and in the future.

Compensation & Financial Security

-Competitive base salary

-Performance-based annual bonus eligibility

-401(k) retirement savings plan

-Tuition reimbursement for eligible education programs

Health & Wellness

-Comprehensive medical, dental, and vision coverage with access to leading providers

-Mental health resources and employee wellness support programs-

-Company-paid life and disability insurance

Time Away & Work-Life Balance

-Paid time off (PTO) and company-paid holidays

-Parental leave and family care support programs

Growth & Purpose

-Structured training programs and on‑the‑job learning opportunities

-Matching gifts and volunteer programs to support causes you care about

These benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. Learn more about our benefits here.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.