Administrative Assistant

Lutheran Social Services of WI & Upper MI; Union Grove, Northern (WI, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is seeking an organized, dependable Administrative Assistant to support our Veterans Housing Program in Union Grove. This onsite role handles day-to-day organization and communication to keep the program running smoothly and respectfully for veterans.

Requirements include a high school diploma or GED and at least one year of administrative experience. Proficiency with Word, Excel, PowerPoint, and Outlook is preferred, with strong

Qualifications

• High school diploma or GED required.
• 1+ year of administrative experience required; associate degree may substitute.
• Proficiency with Word, Excel, PowerPoint, Outlook.
• Strong organizational, proofreading, and recordkeeping skills.
• Excellent written and verbal communication skills.
• Professional tact and strong customer-service focus.
• Ability to manage multiple priorities and deadlines.
• Ability to work independently and as part of a team.
• Respectful behavior with diverse backgrounds.

Responsibilities

• Provide clerical and administrative support to program leadership and staff.
• Prepare, format, proofread, and distribute documents and materials.
• Record and distribute meeting minutes and maintain meeting sign-in documents.
• Prepare daily attendance and sign-in materials and communicate attendance updates.
• Maintain transportation calendars, schedules, phone lists, mailboxes, room information, and other program records.
• Update records for new admissions and individuals leaving the program.
• Prepare bed-check sheets, meal sign-in sheets, program rosters, labels, and other operational materials.
• Process incoming and outgoing mail, prepare envelopes, and assist with donation correspondence.
• Maintain organized electronic and paper files, logs, binders, and databases.
• Support front desk operations by answering phones, taking messages, greeting visitors, and assisting with general inquiries.
• Scan, copy, file, and distribute program documentation.
• Help maintain office supplies, forms, equipment, calendars, and shared work areas.
• Communicate professionally with program staff, veterans, visitors, vendors, and community partners.
• Complete Friday driving-log distribution and other scheduled administrative tasks.
• Collaborate with team members and assist with additional projects and program-specific duties as assigned.

Skills

Organizational skills

Proofreading

Recordkeeping

Communication skills

Multitasking

Customer service

Independence

Team collaboration

Cultural sensitivity

Education

High School Diploma/ GED or better.

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Lutheran Social Services of Wisconsin & Upper Michigan
Location: Union Grove, WI
Schedule: Part-time, 16 hours per week
Hours: 8:00 a.m. to 5:00 p.m., Thursdays and Fridays
Work Setting: Onsite
FLSA Status: Non-Exempt

Make a Difference Through Administrative Support

Lutheran Social Services of Wisconsin & Upper Michigan is seeking an organized, dependable, and service-oriented Administrative Assistant to support our Veterans Housing Program in Union Grove.

Our Veterans Housing Program provides temporary housing, training, and supportive services to military veterans who are experiencing homelessness or are at risk of becoming homeless, helping them work toward permanent housing. This onsite role supports the day-to-day organization and communication that help the program operate effectively and provide a welcoming, respectful environment for veterans.

What You’ll Do

• Provide clerical and administrative support to program leadership and staff.
• Prepare, format, proofread, and distribute documents, correspondence, forms, spreadsheets, rosters, and program materials.
• Record and distribute meeting minutes and maintain meeting sign-in documents.
• Prepare daily attendance and sign-in materials and communicate attendance updates.
• Maintain transportation calendars, schedules, phone lists, mailboxes, room information, and other program records.
• Update records for new admissions and individuals leaving the program.
• Prepare bed-check sheets, meal sign-in sheets, program rosters, labels, and other operational materials.
• Process incoming and outgoing mail, prepare envelopes, and assist with donation correspondence.
• Maintain organized electronic and paper files, logs, binders, and databases.
• Support front desk operations by answering phones, taking messages, greeting visitors, and assisting with general inquiries.
• Scan, copy, file, and distribute program documentation.
• Help maintain office supplies, forms, equipment, calendars, and shared work areas.
• Communicate professionally with program staff, veterans, visitors, vendors, and community partners.
• Complete Friday driving-log distribution and other scheduled administrative tasks.
• Collaborate with team members and assist with additional projects and program-specific duties as assigned.

What We’re Looking For

• High school diploma or equivalent required.
• At least one year of prior administrative experience required. An associate degree may be substituted for prior experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, or equivalent programs.
• Strong organizational, proofreading, word-processing, and recordkeeping skills.
• Excellent written, verbal, listening, telephone, and interpersonal communication skills.
• Professional tact, sound judgment, and a strong customer-service focus.
• Ability to manage multiple priorities and deadlines with accuracy.
• Ability to work independently while contributing to a collaborative team.
• Ability to work respectfully with individuals and families from varied cultural backgrounds, ages, and economic circumstances.
• Ability to support the mission, vision, and values of LSS.

Physical and Work Requirements

This position requires frequent computer use and regularly involves sitting, handling materials, and communicating with others. Occasional standing, walking, stooping, kneeling, crouching, and lifting or moving up to 25 pounds may be required. The primary work environment is an office setting with a moderate noise level.

Additional Requirements

Upon offer, candidates must successfully complete all background, caregiver, medical, and other checks required by the program. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer (EOE).

Qualifications

Education

Required

High School Diploma/ GED or better.

Preferred

Associate Degree or better in Other.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.