Administrative Assistant

Hyatt Vacation Club at Coconut Cove; Town of Florida (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free on-site parking

Discounted shoes for Crews

Company branded gear

Water bottles provided

Discounts at Food & Beverage outlets

Discounted golf at local course

"Way to Go" incentive program

Associate celebrations

Job summary

Hyatt Vacation Club at Coconut Cove is seeking a Regular Full-time Associate to enter and retrieve information from computer databases, update reservations and records, and respond to guest inquiries. You will operate standard office equipment and assist with mail, letters, and filings, ensuring accurate record-keeping and efficient service.

The role emphasizes guest interaction, professional communication, and adherence to company policies, with on-site perks and growth opportunities within a

Qualifications

• Update records, files, and reservations using computer systems.
• Respond to guest inquiries and transmit documents with office equipment.
• Maintain filing systems for records and reports.
• Operate point of sale systems as needed.

Responsibilities

• Enter and retrieve information contained in computer databases to update records and reservations.
• Prepare letters and memos using word processing and spreadsheet software.
• Handle incoming and outgoing mail and organize documents efficiently.
• Welcome guests, address service needs, and maintain professional communication.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Hourly Rate: $19.40

Regular Full-time Position

Shift:1st: Must be available weekends and holidays

Hourly Wage: $19.40

Where great benefits lead to a life fulfilled:

• Competitive pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Site Specific Perks:

• Free on-site parking
• Discounted shoes through Shoes for Crews twice per year
• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles
• Water t-shirts provided (Activities and Engineering)
• Water bottles provided during shift
• Discount from on-site Food & Beverage outlets
• Discounted golf at local course when open
• “Way to Go” Incentive - $5 per mention deposited onto Wisely card
• Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
• Birthday and holiday celebrations and team building outings

Job Summary

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incomingmail.Createand maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Core Work Activities

• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Attention to customer service with a professional and pleasant personality.
• Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online