Administrative Assistant

Thriving Lives Counseling; Tinley Park, Northern (IL, KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Thriving Lives Counseling is seeking an administrative assistant with an interest in clinical psychology to support daily operations in Tinley Park, IL. The role includes handling correspondence, data entry, and customer inquiries.

The ideal candidate has strong communication skills, can multitask, and is available for weekday evenings and weekend shifts during training. A high school diploma or GED is required, a Bachelor's degree is preferred.

Qualifications

• Prepare and distribute correspondence, forms, reports, surveys, emails and other projects.
• Enter information into computer databases, verify data, and check insurance benefits.
• Receive and screen visitors and telephone calls, handling general inquiries.
• Maintain office organization, stock supplies, and light upkeep.
• Ability to lift up to 25 lbs and work extended hours at a computer.
• Evening and weekend availability for shifts.

Responsibilities

• Perform administrative tasks as needed and assist with office operations.
• Research or correct issues in data and support IT-related tasks.
• Provide exceptional customer service via phone and email.
• Support scheduling and coordination for evenings and weekends.

Skills

Active listening

Problem-solving

Customer service

Multi-tasking

Written communication

Interpersonal skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Excel

MS Word

Outlook

Job description

We are looking for someone with a background or current interest in clinical psychology as well as the ability to perform administrative tasks as needed such as:

• Prepare and distribute correspondence, forms, reports, surveys, emails and other projects as required.
• May compile and enter information from a variety of sources into computer database(s), verify data, check insurance benefits and coverage, identify issues and research or correct as appropriate.
• Receive and screen visitors and telephone calls, and handles general inquiries.
• Establish and maintain office organization, stock supplies, and light cleaning/office upkeep.

Please do not apply if you are not available for evening and weekend shifts. Shifts will consist of weekday evenings from 4 or 5p-9:30p and Saturdays and/or Sundays from 8 or 9a-5p. There will be weekday morning/early afternoon hours in the beginning while in training only.

High school diploma or GED (preferably a Bachelor's Degree)

Ability to execute active listening and problem-solving skills to provide exceptional customer service.

Ability to react to day-to-day operational requirements in a professional and timely manner.

Ability to prioritize and multi-task to meet deadlines.

Excellent inter-personal relationship skills and the ability to work with individuals of all levels.

Proven strong written and verbal communication skills including phone and e‑mail etiquette.

Proven computer skills and knowledge of MS Excel, Word, Outlook; ability to provide IT support and use computer systems/printers.

Ability to lift up-to 25 lbs.

Ability to work for extended hours sitting at a computer

KEY CHARACTERISTICS

Organized, energetic, intelligent, dependable, good listener, professional, attention to detail and collaborative spirit.

PREFERRED QUALIFICATIONS

Bachelor’s degree in health administration, or Psychology