Administrative Assistant

4rahlp1 American Homes 4 Rent, L.P.; Schaumburg (IL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible spending accounts / health-s�

Dependent savings accounts

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays per year and PTO accr俳

Job summary

American Homes 4 Rent, LP is seeking an Administrative Assistant to support daily departmental tasks, answer calls, route inquiries, and assist the property management team. Responsibilities include handling mail, processing payments, greeting visitors, and maintaining records in multiple databases.

You will help with tenant transactions, move-in/out activities, and ensure office supplies are stocked while upholding high customer service standards.

Qualifications

• High School Diploma/GED is required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management, or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.
• Can be an effective member of project teams.

Responsibilities

• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope.
• Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day-to-day tenant transactions; maintain, audit, and report all fund management for move-in/move-out, initial rent, deposits, and outstanding funds.
• Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests including filing/archiving within various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure adequate office supplies and order as needed.

Skills

Customer service

Communication

Team collaboration

Presentation skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

About the company

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Position Overview

We are seeking a dedicated individual to join our team as an Administrative Assistant. This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures. The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.

Responsibilities

• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope.
• Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day-to-day tenant transactions; maintain, audit, and report all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in.
• Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems.
• Review, prepare, and deliver various routine and ad-hoc reports for management.
• Ensure adequate office supplies and order as needed.

Requirements

• High School Diploma/GED is required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience working in the leasing, real estate, property management, and/or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.
• Can be an effective member of project teams.

Compensation

The anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not bonus-eligible.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance
• flexible spending accounts and/or health savings accounts
• dependent savings accounts
• 401(k) with company matching contributions
• employee stock purchase plan
• and a tuition reimbursement program
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

Background check required

Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Employment Opportunity

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights.

Discrimination Policy

In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment Verification

AMH participates in the E-Verify program. Learn more about E-Verify.

Privacy Notice

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice. Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here. CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found here.