Administrative Assistant

Northern Ag; Roseau (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health, dental & vision insurance

401(k) with employer match

Flexible Spending Account (FSA)

Life insurance

Short/Long-term disability

Employee assistance programs

Job summary

Northern Ag in Roseau, MN is seeking an Administrative Assistant to join our team. This role supports crop insurance agents and brokers with day‑to‑day operations and seasonal projects, requiring strong organization, clear communication, and the ability to manage multiple priorities.

Responsibilities include client scheduling, data entry, mailings, event coordination, and support for marketing and outreach.

Qualifications

• Minnesota Crop Insurance Agent license must be obtained within 12 months of hire.
• 1–3 years experience in agriculture, insurance, marketing, customer service, or admin support preferred.
• Bachelor's degree in a related field preferred.
• Proficiency with Microsoft Office applications including Excel and Word.

Responsibilities

• Agent & Customer Support: schedule appointments and answer general crop insurance questions.
• Data Collection & Reporting: maintain spreadsheets and records, monitor deadlines.
• Mailings & Client Communications: prepare batch mailings and client communications.
• Event Planning & Coordination: assist with annual updates and customer events.
• Marketing & Advertising Support: assist with local campaigns and materials.

Skills

Communication skills

Organizational skills

Multi-tasking

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Northern Ag is seeking an Administrative Assistant to join our team. This position will be located in Roseau, Minnesota.

Northern Ag is seeking a highly organized and detail‑oriented Administrative Assistant to support our crop insurance agents and brokers with day‑to‑day operations and seasonal projects throughout the year. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities while working collaboratively in a team environment. The successful candidate will play an important role in supporting customer service, data management, event coordination, and administrative functions that contribute to the success of our crop insurance program.

Administrative Assistant Key Responsibilities

Agent & Customer Support

• Contact insured clients to schedule appointments with agents regarding crop insurance deadlines and program updates.
• Send meeting reminders and communications to clients using Call Multiplier and other communication tools.
• Contact insureds to determine potential crop insurance claims and assist with the claims process.
• Assist clients with Assignment of Indemnities, Schedules of Insurance, and basic billing statement inquiries.
• Answer general crop insurance questions and direct more complex inquiries to the appropriate agent.
• Enter, process, and verify various MPCI (Multi-Peril Crop Insurance) and hail insurance reports throughout the crop year.

Data Collection & Reporting

• Maintain spreadsheets and tracking tools used to monitor MPCI deadlines and project progress.
• Retrieve Commodity Trading reports from designated portals and maintain accurate records within the shared information system.
• Ensure client and policy information is current, accurate, and properly documented.
• Maintain electronic and paper filing systems in an organized and timely manner.

Mailings & Client Communications

• Coordinate and distribute batch mailings of insurance reports and client correspondence.
• Prepare and distribute materials related to crop insurance deadlines, meetings, and special events.
• Support customer outreach efforts through phone, email, and mail communications.

Event Planning & Coordination

Assist with the planning, scheduling, and coordination of:

• Annual Update Meetings (January)
• Customer Appreciation Events (June and July)

Marketing & Advertising Support

• Assist with local advertising and marketing campaigns.
• Support customer engagement and promotional activities.
• Help coordinate event marketing materials and communication pieces.

Administrative Assistant Education & Requirements

• Required to obtain and maintain a Minnesota Crop Insurance Agent License by passing the Minnesota Agent Licensing Exam within 12 months of hire. All licensing fees and related expenses will be paid by Northern Ag.
• One to three years of experience or background in agriculture, insurance, marketing, customer service, or administrative support preferred.
• Bachelor's degree in Business Administration, Marketing, Agriculture, or a related field preferred.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and other office software.

Schedule

• Monday - Friday, 8:00am to 5:00pm

Employee Benefits

• Paid Time Off & Paid Holidays
• Health, Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with Employer Match
• Paid Life Insurance & Long-Term Disability
• Supplemental insurance options (Accidental Injury, Heart & Stroke, Cancer, Intensive Care, Hospital Indemnity, Critical Illness, Life, and Short Term Disability Insurance)
• Employee Assistance Programs (EAP)
• Wellness Dollars
• Education Assistance