Administrative Assistant

Think Academy US; Redmond (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Hourly wage $20-$24

401(k) Match

Health insurance

Job summary

Think Academy US is seeking an Administrative Assistant to support the day-to-day operations at our Redmond/Bellevue campuses on-site, serving as a key contact for students, parents, teachers, and staff.

The role covers front desk duties, basic data entry, attendance tracking, and campus logistics during peak times. Fluency in Mandarin and English is required, with a friendly, professional service mindset.

Qualifications

• Fluent in Mandarin Chinese and English.
• Responsible, reliable, and organized.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced environment.
• Comfortable using computers and basic office equipment.

Responsibilities

• Administrative & operational support: daily office tasks, printing, filing, data entry and materials prep.
• Front desk & customer service: greet parents, students and visitors, assist with check-in, class reminders and inquiries.

Skills

Bilingual Mandarin-English

Strong communication

Multitasking

Organized & reliable

Customer service

Tools

MS Office

Job description

Job Opportunity: Administrative Assistant

Location: Redmond, Washington (On-site)

Job Type: Full -Time (30 - 40 hours per week)

Start Date: ASAP

Compensation & Benefits:

• $20-24/hour
• 401(k) Match
• Health, vision, dental insurance

About Us

Think Academy is a fast-growing education technology company dedicated to providing high-quality academic enrichment programs for K-12 students. We strive to create an engaging and supportive learning environment where students can build confidence, develop strong academic skills, and enjoy learning.

Your Role

As a Front Desk at Think Academy, you will support the day-to-day operations of our Bellevue campuses and serve as a key point of contact for students, parents, teachers, and staff.

Key Responsibilities

Administrative & Operational Support

• Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
• Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
• Help coordinate campus resources during peak times (weekends, special programs, etc.).

Front Desk & Customer Service

• Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.
• Support check-in processes, class reminders, and general parent inquiries. .
• Provide basic program information and guide families to the appropriate staff members when needed.

Academic & Campus Support

• Help prepare printed materials, worksheets, and classroom supplies for teachers.
• Support tracking of attendance, class handouts, and post-class procedures.
• Maintain tidy and welcoming learning spaces across campus.
  

Qualifications

• Fluent in both Mandarin Chinese and English
• Responsible, reliable, and organized
• Strong communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable using computers and basic office equipment
• Able to lift 25lbs (11 kg)
• Previous experience in customer service, education, administration, or a front desk role is preferred
• Working Schedule: Tue - Fri: 15:00 - 19:00; Sat & Sun: 9:00 - 18:00

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.