Front Desk Operations Assistant

Think Academy U.S; Bellevue (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) Match

Health, vision, dental insurance

Job summary

Think Academy is seeking a Front Desk associate for our Bellevue campus to support daily operations and greet students, parents, and staff. This on-site role emphasizes friendly service, organization, and reliable scheduling.

You'll assist with arrivals, classroom transitions, and administrative tasks while upholding a welcoming campus environment. Fluency in Mandarin and English and strong communication are preferred. Schedule Tue-Fri 3-7pm, Sat-Sun 9am-6pm.

Qualifications

• Fluent in Mandarin Chinese and English is required or highly preferred.
• Strong communication and customer service skills are essential.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and basic office equipment.
• Ability to lift up to 25 lbs.

Responsibilities

• Provide front desk support and respond to general inquiries.
• Assist with student arrival, dismissal, and classroom transitions.
• Provide classroom and administrative support to teachers and staff.
• Help maintain an organized and welcoming campus environment.
• Support daily campus operations and events as needed.

Skills

Bilingual: Mandarin & English

Strong communication

Customer service

Multitasking

Computer literacy

Lifts 25 lbs

Job description

Job Opportunity

Front Desk

Location

Bellevue, Washington (On-site)

Job Type

Full -Time (30 - 40 hours per week)

Start Date

ASAP

Compensation & Benefits

• $20-24/hour
• 401(k) Match
• Health, vision, dental insurance

About Us

Think Academy is a fast-growing education technology company dedicated to providing high-quality academic enrichment programs for K–12 students. We strive to create an engaging and supportive learning environment where students can build confidence, develop strong academic skills, and enjoy learning.

Your Role

As a Front Desk at Think Academy, you will support the day-to-day operations of our Bellevue campuses and serve as a key point of contact for students, parents, teachers, and staff.

Key Responsibilities

• Provide front desk support and respond to general inquiries
• Assist with student arrival, dismissal, and classroom transitions
• Provide classroom and administrative support to teachers and staff
• Help maintain an organized and welcoming campus environment
• Support daily campus operations and events as needed

Qualifications

• Fluent in both Mandarin Chinese and English
• Responsible, reliable, and organized
• Strong communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable using computers and basic office equipment
• Able to lift 25 lbs (11 kg)
• Previous experience in customer service, education, administration, or a front desk role is preferred
• Working Schedule: Tue - Fri: 15:00 - 19:00; Sat & Sun: 9:00 - 18:00

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.