Administrative Assistant

Kelly Services; Peoria (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Transit benefits

Paid sick leave

Job summary

Kelly Services seeks a detail-oriented and customer-focused Administrative Assistant to support daily branch operations, reception, scheduling, documentation, data entry, and billing support in a healthcare setting.

The ideal candidate has a High School Diploma or GED, 2+ years of office experience, strong verbal and written communication, proficiency in data entry, filing, and multitasking, and a professional, courteous approach to patients and staff. This on-site role is based in Peoria, AZ.

Qualifications

• Minimum 2 years of office-related experience.
• Strong verbal and written communication skills.
• Proficiency in data entry, filing, and general office procedures.
• Ability to multitask, stay organized, and maintain accurate records.
• Professional and courteous customer service skills.
• Ability to handle confidential patient and billing information appropriately.

Responsibilities

• Greet patients and visitors, answer incoming calls, and provide professional reception services.
• Assist the Sales team with patient documentation and required paperwork.
• Process patient intakes, review ACIS screens, and confirm equipment delivery appointments.
• Complete post-delivery work orders, data entry, scanning, filing, and faxing.
• Assist with patient scheduling, PAP class paperwork, and related administrative tasks.
• Perform downloads of respiratory monitoring devices and tests as directed.
• Support overnight oximetry programs and respiratory equipment testing.
• Maintain records and provide documentation for audits when requested.
• Collect billing and credit card information, explain insurance coverage and out-of-pocket expenses, and process payments as needed.
• Assist with medical equipment preparation, setup, returns, and retrieval from the warehouse.
• Reconcile daily receivables and submit payments according to company procedures.
• Make outbound patient satisfaction calls and communicate with referral sources.
• Order office supplies and inventory as needed.
• Perform other duties as assigned.

Skills

Office experience

Customer service

Data entry

Multitasking

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Administrative Assistant

Pay: $20.00 per hour

Schedule: 9:30 AM to 6:00 PM

Requirements: High School Diploma or GED and 2+ years of office-related experience.

Job Summary

We are seeking a detail-oriented and customer-focused Branch Office Support professional to assist with daily branch operations and support the Branch Manager and Sales team. This role involves reception, administrative support, patient scheduling, documentation, data entry, billing assistance, and coordination of medical equipment and patient services. The ideal candidate has strong organizational and communication skills, enjoys working with patients, and can manage multiple tasks in a fast-paced healthcare environment.

Essential Duties and Responsibilities

• Greet patients and visitors, answer incoming calls, and provide professional reception services.
• Assist the Sales team with patient documentation and required paperwork.
• Process patient intakes, review ACIS screens, and confirm equipment delivery appointments.
• Complete post-delivery work orders, data entry, scanning, filing, and faxing.
• Assist with patient scheduling, PAP class paperwork, and related administrative tasks.
• Perform downloads of respiratory monitoring devices, including CPAP machines, apnea monitors, and oximeters, as directed.
• Support overnight oximetry programs and perform designated respiratory equipment functional tests.
• Maintain records and provide documentation for audits when requested.
• Collect billing and credit card information, explain insurance coverage and out-of-pocket expenses, and process payments as needed.
• Assist with medical equipment preparation, setup, returns, and retrieval from the warehouse.
• Reconcile daily receivables and submit payments according to company procedures.
• Make outbound patient satisfaction calls and communicate with referral sources.
• Order office supplies and inventory as needed.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of office-related experience.
• Strong verbal and written communication skills.
• Proficiency in data entry, filing, and general office procedures.
• Ability to multitask, stay organized, and maintain accurate records.
• Professional and courteous customer service skills.
• Ability to handle confidential patient and billing information appropriately.
• Willingness to work on-site and assist with patient and medical equipment needs.

Ideal Candidate

The ideal candidate has experience in administrative support, medical office operations, patient scheduling, customer service, or healthcare billing. Experience handling high-volume phone calls, insurance documentation, payments, and electronic records is beneficial.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life - just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.