Administrative Assistant

Acadia Healthcare; Medford (OR); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid sick time

Early morning hours

Growth opportunities

Job summary

Acadia Healthcare in Medford, OR is seeking an Administrative Assistant for our Outpatient Opioid Treatment Program. This part-time role supports billing, scheduling, and patient communications within Medford Comprehensive Treatment Center. Benefits include health plans, a 401(k), and paid time off.

Early morning hours offer favorable work-life balance and growth opportunities. The Administrative Support will handle correspondence, appointment scheduling, file organization, and patient

Qualifications

• High school diploma or GED required.
• 2+ years experience in medical billing and coding.
• Strong knowledge of administrative processes and systems.
• Experience handling Medicare, Medicaid, and private insurers; familiarity with denials/appeals.
• Precise data entry to ensure proper reimbursement.
• Ability to resolve billing issues and communicate with patients and insurers.
• Understanding of HIPAA regulations and confidentiality.
• Strong multi-tasking and deadline management.

Responsibilities

• Establish, maintain and retrieve general files for clinic or department.
• Manage and coordinate administrative programs or office activities.
• Use software to create spreadsheets, manage databases, and prepare reports.
• Answer telephones, takes messages or transfer calls.
• Schedule appointments and update calendars.
• Assist in arranging staff meetings, handle mail and faxes, prepare memos, invoices, or other reports.
• Maintain databases and filing systems, electronic or paper.
• Perform basic bookkeeping as needed.
• May work with patients to secure billing information and verify insurance.
• Perform duties using medical terminology and clinic procedures.

Skills

Medical billing & coding

HIPAA compliance

Customer service

Data entry accuracy

Communication skills

Education

High School Diploma or GED

2+ years billing & coding experience

Tools

EHR systems

Microsoft Word

Microsoft Excel

Billing software

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking: Administrative Assistant

Part Time Hours:

• Monday, Wednesday, Friday, 5:00 AM - 1:30 PM

Our Benefits:

• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Medford Comprehensive Treatment Center (CTC), located in Medford, Oregon, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Administrative Support:

The Administrative Support role will perform routine administrative functions such as preparing correspondence and reports, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to patients or visitors. The Administrative Support may work with patients to secure billing information, reconciling billing reports and verifying insurance for patients.

Job Responsibilities:

• Establish, maintain and retrieve general files for clinic or department.
• Manage and coordinate administrative programs or office activities.
• Use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents.
• Answer telephones, takes messages or transfer calls.
• Schedule appointments and update calendars.
• Assist in arranging staff meetings, handle incoming/outgoing mail and faxes, prepare memos, invoices, or other reports.
• Maintain databases and filing systems, whether electronic or paper.
• Perform basic bookkeeping as needed.
• May work with patients to secure billing information, reconciling billing reports and verifying insurance for patients.
• Perform duties using specific knowledge of medical terminology and clinic procedures.

Qualifications

Your Education, Skills and Qualifications:

• High School Diploma or GED equivalent is required.
• 2+ years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.
• Knowledge of administrative processes and systems, such as word processing and spreadsheet software, managing files, and patient records.
• Knowledgeable in handling insurance claims, including Medicare, Medicaid, and private insurers, as well as dealing with issues such as claim denials and appeals.
• Precision in coding and entering patient data is key to preventing errors in billing and ensuring proper reimbursement.
• Ability to resolve billing issues, including identifying and addressing coding errors, disputed claims, and underpayments.
• Ability to communicate effectively with patients, providers, and insurance companies to clarify billing issues or discrepancies, both verbally and in writing.
• Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.
• Ability to handle multiple tasks, keep track of numerous patient records, and meet deadlines.

Ideal Skills & Traits:

• Patient Advocacy: Often, MAT patients may face challenges with insurance or financial matters. The billing specialist should be compassionate and able to advocate on behalf of patients to ensure they receive the appropriate coverage and care.
• Familiarity with MAT Protocols and Guidelines: The billing specialist should understand how Medication-Assisted Treatment works, including services like opioid substitution therapy (e.g., methadone, buprenorphine) and how these treatments are billed differently from other medical services
• Technology Savvy: Proficiency in using electronic health records (EHR) systems and other relevant healthcare technologies.
• Work Environment: Must be comfortable working in an opioid treatment program (OTP) recovery environment

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

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