Office Assistant - Part Time

Acadia Healthcare; Madison (WI); Sur place; USD 19 286 000 - 24 797 000; Temps partiel

Résumé du poste

Acadia Healthcare's Madison West Comprehensive Treatment Center seeks an Office Assistant for part-time hours to support administrative operations in an outpatient opioid treatment program in Madison, WI.

The role handles front-desk tasks, patient check-ins, billing, and clerical duties to keep the clinic running smoothly while ensuring confidentiality and HIPAA compliance. You will work with clinicians and staff to support patient care and clinic workflows.

Qualifications

• High school diploma or equivalent or better.
• Healthcare administrative experience preferred.
• Comfortable in OTP/recovery environment.
• Skilled at answering phones and greeting patients at front desk.
• Experience with billing, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and data entry.
• Familiar with office equipment and general clerical duties.
• Strong organizational skills and attention to detail.
• Professional and courteous communication in person, by phone, and in writing.
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2.

Responsabilités

• Perform general administrative tasks per clinic procedures.
• Assist with answering phones, billing, typing, and filing.
• Cover front desk during peak hours or staff shortages.
• Sort, organize, and maintain office records.
• Assist with new patient enrollments as needed.
• Assist with insurance/billing reports as needed.
• Assist with patient drug testing procedures as required.
• Perform other duties as assigned.

Connaissances

Front-desk support

Phone etiquette

Communication skills

Organizational skills

Privacy/compliance

Billing/check-in experience

Formation

High school diploma or equivalent

Outils

MS Word

Billing software

Description du poste

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking:Office Assistant (Part Time)

Part Time Hours: (20-24 hours/week)

• Monday, Wednesday, Friday: 5:00 AM - 1:30 PM shift window

Our Team:

Madison West Comprehensive Treatment Center (CTC), located in Madison, WI,is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Assistant:

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required

• Previous administrative experience in a healthcare setting

• Comfortable working in an opioid treatment program (OTP) / recovery environment

• Skilled in answering phones, greeting patients, and providing front-desk support

• Experience with billing processes, patient check-in, and appointment scheduling

• Proficient with computer systems, word processing, and basic data entry

• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

• Strong organizational skills, attention to detail, and ability to multitask

• Professional and courteous communication skills (in person, by phone, and in writing)

• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.

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