Administrative Assistant

Behavioral Support; Manassas, Northern (VA, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Behavioral Support in Manassas, VA is seeking an administrative professional to support the Executive Director, Director for Operations, HR Director, and Managers with a range of tasks to keep the program running smoothly.

Responsibilities include answering calls, greeting visitors, coordinating surveys, maintaining HR and client records, processing pre/post hire paperwork, handling mail, scheduling, and assisting with events and staff communications.

Responsibilities

• Assist the Executive Director, Director for Operations, Human Resources Director, and Managers with various administrative tasks to maintain the program.
• Answer telephone calls and direct them to the proper program/person and take clear messages.
• Greet and provide assistance to visitors.
• Coordinate Employee and Client Satisfaction Surveys.
• Maintain ongoing communication with Direct Support Professionals and sharing necessary updates with necessary program staff.
• Oversee postal components, process company mail both incoming and outgoing.
• Open/close confidential case records, filing, correspondence, statistical reports, flyers and other tasks as assigned.
• Data entry and work processing (individual and employee records).
• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
• Disseminate internal and external public relations & marketing materials and give tours to prospective individuals/clients and other stake holders.
• Attends regular in-services to increase skills set and knowledge of development and intellectual disabilities populations served by AccessStar.
• Transport individuals to appointments as necessary.
• Process all pre hire and post hire paperwork
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
• Conducts or assists with new hire orientation.
• Manages employee training/annual trainings.
• Assists with planning and execution of special events such as benefits enrollment, organization wide meetings, employee recognition events, holiday parties, and retirement celebrations.

Job description

• Assist the Executive Director, Director for Operations, Human Resources Director, and Managers (and others, as needed) with various administrative tasks in order to maintain the program.
• Answer telephone calls and direct them to the proper program/person and take clear messages.
• Greet and provide assistance to visitors.
• Coordinate Employee and Client Satisfaction Surveys.
• Maintain ongoing communication with Direct Support Professionals and sharing necessary updates with necessary program staff.
• Oversee postal components, process company mail both incoming and outgoing, etc.*
• Opening/closing confidential case records, filing, correspondence, statistical reports, flyers and other tasks as assigned.
• Data entry and work processing (individual and employee records).
• Manages individual admission into the program and ensuring all required documentation are received and processed.
• Order supplies, maintain equipment and facilitate other office repairs in conjunction with relevant staff.
• Maintain schedule for all office staff and be aware of scheduling changes.
• Maintain office systems and procedures and person program specific assignments.
• Disseminate internal and external public relations & marketing materials and give tours to prospective individuals/clients and other stake holders.
• Attends regular in-services to increase skills set and knowledge of development and intellectual disabilities populations served by AccessStar.
• Transport individuals to appointments as necessary.
• Performs Duties of Direct Care professionals as needed.
• Process all pre hire and post hire paperwork
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
• Acts as a liaison between the organization and external benefits providers and vendors, which
• may include health, disability, and retirement plan providers.
• Conducts or assists with new hire orientation.
• Manages employee training/annual trainings.
• Assists with planning and execution of special events such as benefits enrollment, organization wide meetings, employee recognition events, holiday parties, and retirement celebrations.