Administrative Assistant

RFK Community Alliance; Lancaster (MA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Holiday Pay

Educational Assistance

Employer paid life insurance

Employer paid Short- & Long-Term DI

Retirement Plan with employer match

Tuition Reimbursement

Employee Assistance Program

Job summary

RFK Community Alliance in Lancaster, MA seeks a full-time Administrative Assistant to support daily school operations, manage records, and coordinate communications with families and staff.

Ideal candidates bring a high school diploma, strong Microsoft Office and data-entry skills, and discretion handling confidential information in a special education setting. This role offers growth opportunities within a collaborative, equity-focused organization.

Qualifications

• High school diploma or equivalent required.
• Strong proficiency with Microsoft Office Suite, Google, and databases.
• Excellent organizational, time management, and communication skills.
• Ability to maintain confidentiality with integrity.

Responsibilities

• Serve as first point of contact for parents and visitors.
• Maintain electronic student records.
• Prepare correspondence, meeting agendas, and reports.
• Assist in data entry and documentation for compliance and audits.
• Process mail, phone calls, and emails promptly.
• Support enrollment and student transitions within workflow.
• Perform other duties as assigned by leadership.

Skills

Communication skills

Organizational skills

Discretion/Confidentiality

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Google

Information systems/databases

Job description

Lancaster, MA

RFK Community Alliance has an exciting opportunity for a full-time position to join as our

Lancaster, MA

Who We Seek

The Administrative Assistant supports the daily operations of the school by performing a wide range of administrative and clerical duties. This role is essential in ensuring smooth communication between staff, families, and external stakeholders. The ideal candidate will demonstrate a high level of discretion, organization, and a strong understanding of the needs and sensitivities related to working in a special education setting.

Pay Range: $18 - $19.75 per hour

Lancaster, MA

RFK Community Alliance has an exciting opportunity for a full-time position to join as our Administrative Assistant in Lancaster, MA.

Key Responsibilities

• Serve as the first point of contact for parents and visitors, providing a welcoming and professional presence.
• Maintain electronic student records.
• Prepare and distribute correspondence, meeting agendas, and reports.
• Assist in data entry and documentation for compliance, audits, and reporting to district and state agencies.
• Process incoming and outgoing mail, phone calls, and emails in a timely and professional manner.
• Support the enrollment process and student transitions within established workflow.
• Perform other duties as assigned by the leadership team.

Qualifications*

Required

• High school diploma or equivalent.
• Strong proficiency with Microsoft Office Suite, Google, and information systems/databases.
• Excellent organizational, time management, and communication skills.
• Ability to maintain confidentiality and handle sensitive information with integrity.

Preferred

• Experience working with diverse populations and families, as well as local district contacts.
• Experience in an administrative support role, preferably in an educational or special education setting.
• Familiarity with special education terminology, documentation, and processes.
• Associate’s or bachelor’s degree in business administration, education, or a related field

Working Conditions

• Work is performed in a school office setting.
• Must be able to sit, stand, walk, and use a computer for extended periods.
• May occasionally be required to lift materials up to 25 pounds.
• Interaction with students who may have complex emotional or behavioral needs may occur

Shift

• Full Time, Monday-Friday-, 7:00am-3:00am

Who We Are

RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.

How We Promote Equity, Cultivate Leaders, and Grow Together

At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age, religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.

Why You’ll Love Us

In addition to being a part of a supportive team, we offer amazing employee benefits, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Generous paid time off
• Holiday Pay
• Educational Assistance
• Employer paid life insurance
• Employer paid Short- & Long-Term Disability
• Retirement Plan with generous employer match
• Tuition Reimbursement
• Comprehensive Employee Assistance Program

RFKCA offers a compassionate, inclusive company culture and excellent work environment.

RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness.

We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability.

EOE/AA