Administrative Assistant

Inframark LLC; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Inframark is seeking an Administrative Assistant I to support the Community Management Services offices. You will perform basic administrative tasks, greet visitors, manage schedules, and assist multiple departments while maintaining a professional client-facing experience.

Ideal candidates have a high school diploma and at least one year of related experience, with strong communication and organization skills to handle diverse tasks across finance, HR, and operations.

Qualifications

• High School Diploma or GED and 1 year of related administrative experience.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and prioritise.
• Excellent verbal and written communication.

Responsibilities

• Answer and direct phone calls, including distribution of off- hours messages.
• Greet and assist guests, clients, and customers attending meetings or appointments.
• Perform general office support such as copying, filing, mailing, faxing, and supply inventory.
• Maintain office directories, filing systems, and manage shared spaces.
• Schedule meetings, reserve conference rooms, and support meeting logistics.
• Initiate action items based on manager's meeting notes and distribute accordingly.
• Coordinate catering and hospitality needs for internal and external events.
• Draft and prepare basic correspondence including emails, letters, and memos.
• Support customer service, finance, and HR administrative tasks, as needed.
• Assist with special projects and perform other duties as assigned by region.

Skills

communication

customer service

attention to detail

problem solving

multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Billing systems

10-key

Job description

Administrative Assistant I

Location: Community Management Services Division | Full-Time | Inframark

Job Function / Purpose

The Administrative Assistant I is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark's Community Management Services offices. This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams.

Responsibilities

• Answer and direct phone calls, including distribution of off- hours messages.
• Greet and assist guests, clients, and customers attending meetings or appointments.
• Perform general office support such as copying, filing, mailing, faxing, and supply inventory.
• Maintain office directories, filing systems, and manage shared spaces.
• Schedule meetings, reserve conference rooms, and support meeting logistics.
• Initiate action items based on manager's meeting notes and distribute accordingly.
• Coordinate catering and hospitality needs for internal and external events.
• Draft and prepare basic correspondence including emails, letters, and memos.
• Support customer service, finance, and HR administrative tasks, as needed.
• Assist with special projects and perform other duties as assigned by region.

Qualifications

Education/Experience

• High School Diploma or GED and 1 year of related administrative experience.

Technical Skills

• Basic proficiency with Microsoft Office applications and internet usage.
• Comfort with standard office equipment and phone systems.
• Ability to work with numbers and handle cash transactions.
• Typing speed of at least 35 WPM, including alphanumeric and 10-key.
• Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience

• Clear and professional communication.
• Positive attitude toward internal and external customers.
• Maintains composure in challenging interactions.

Problem Solving & Quality

• Attention to detail and accuracy.
• Problem identification and escalation.
• Regular quality checks on work performed.

Managing for Results

• Follows direction and completes assigned projects.
• Complies with company policies and SOPs.
• Manages multiple tasks effectively.

Leadership & Initiative

• Positive attitude and dependable work ethic.
• Acts in line with Inframark's mission, vision, and values.
• Takes accountability and accepts additional tasks when needed.

Physical Demands

The work is performed in a standard office environment. Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) are required to carry out the responsibilities of the role.

Travel

Limited travel may be required on an as-needed basis. To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark