Administrative Assistant

Families, Inc.; Jacksonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Families, Inc. seeks an Administrative Assistant to oversee front office activities, greet visitors, answer phones, and provide administrative support to staff. The role requires a professional demeanor in person, on the phone, and in the community.

Responsibilities include managing clinic schedules in the EMR, issuing school and work excuses, collecting co-pays, and handling scheduling reports. The ideal candidate maintains confidentiality, multitasks effectively, and demonstrates solid

Qualifications

• One year of office experience is required.
• Healthcare office environment experience is preferred.
• Ability to retain confidentiality and perform several tasks simultaneously.
• Ability to deal effectively with clients, professionals, and staff.
• Proficient typing, spelling and grammar, strong organizational skills.

Responsibilities

• Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
• Maintains a neat and professional work area including the waiting area.
• Maintains clinic schedules for medication appointments in the EMR system and confirms appointments including documentation in the scheduler notes.
• Issues school and work excuses as needed for medication appointments.
• Collects co-pays and deductibles for medication/therapy appointments, issues receipts and forwards payments/invoices to Business Office.
• Manages reports associated with clinic operations and scheduling.
• Other duties as assigned.

Skills

Confidentiality

Multitasking

Client communication

Tools

Microsoft Office

Job description

The Administrative Assistant is responsible for overall front office activities including the reception area. Provides administrative support to staff members.

Details

• Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
• Maintains a neat and professional work area including the waiting area.
• Maintains clinic schedules for medication appointments in the EMR system and confirms appointments including documentation in the scheduler notes.
• Issues school and work excuses as needed for medication appointments.
• Collects co-pays and deductibles for medication/therapy appointments, issues receipts and forwards payments/invoices to Business Office.
• Manages reports associated with clinic operations and scheduling.
• Other duties as assigned.

Requirements

EXPERIENCE

One year of experience in an office environment is required.

Healthcare office environment experience is preferred.

JOB SKILLS

Required:

Ability to retain confidentiality and ability to perform several tasks simultaneously. Ability to deal effectively with clients, professionals, and staff.

Preferred:

Proficient typing skills, excellent spelling and grammar skills, strong organizational skills, knowledge of Microsoft office software.