Administrative Assistant

GGP Services Inc.; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision beginning

401(k) Company matching

Career development programs

Job summary

GGP Services Inc. is seeking an Administrative Assistant to support the Willowbrook Mall management team. You will handle general office tasks, greet guests, answer phones, prepare communications, and coordinate with tenants and vendors.

The role emphasizes organization, attention to detail, and professional written and verbal communication, with opportunities to assist in events and cross-departmental projects across Accounting, Marketing, and Leasing.

Qualifications

• Requires High School Diploma or GED.
• 2 years of experience in administrative support.
• Proficiency in Microsoft Office, including Outlook.
• Highly organized and project oriented; strong written and verbal communication.
• Quick learner, self-starter and collaborative.

Responsibilities

• Supports day-to-day management of the mall including general office work (filing, requests, answering phones, greeting guests, word processing, mail, supplies).
• Serves as first contact for customer, vendor, merchant and tenant inquiries and complaints with high customer service.
• Creates spreadsheet trackers, coordinates meetings, analyzes confidential information.
• Schedules meetings and coordinates food/handouts for events.
• Assists in implementing property activities and cross-departmental collaboration.

Skills

Microsoft Office

Outlook

Communication skills

Organization

Quick learner

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Location Willowbrook Mall (TX) - 2000 Willowbrook Mall Business Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve.

Job Description

Position Summary The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.

Responsibilities

• Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies
• Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service
• Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information
• Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed
• Assists in implementing property activities and events
• Prepares, maintains, and distributes mass written communication to retailers as directed
• Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing
• Establishes and maintains effective business relationships
• May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors
• May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors
• May operate as mall management office support person for localized computer software/hardware
• Other duties as assigned

Qualifications

• High School Diploma or GED required
• 2 years of experience in an administrative support role
• Proficiency in Microsoft Office including Outlook
• Highly organized and project oriented
• Excellent business writing and verbal communication skills
• Quick learner, self-starter and helps others achieve results

Core Competencies

Nimble Learning, Collaborates, Drives Results, Customer Focus

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

• The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• The employee frequently is required to stand, walk, and reach with hands and arms.
• The employee occasionally is required to stoop, kneel, crouch, or crawl.
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

Benefits

• Competitive compensation
• Medical, Dental and Vision beginning day 1
• 401(k) Company matching
• 401(k) Vests on Day 1
• Career development programs
• Charitable donation matching
• Generous paid time off (i.e., vacation, personal holidays, paid sick time)
• Paid Volunteer Hours
• Paid Parental Leave
• Family planning assistance including IVF, surrogacy, and adoption options
• Wellness and mental health resources
• Pet insurance offering
• Childcare Assistance
• Commuter benefits

A Culture

A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together. We're proud to create a diverse environment and are proud to be an equal opportunity employer.

We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#GGP

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate - offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.