Administrative Assistant

Northbrook Court; Houston, Northern (TX, KY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental and Vision from day 1

401(k) company match

Career development programs

Volunteer/paid time off

Job summary

Northbrook Court is seeking an Administrative Assistant to support the Willowbrook Mall management team in Houston. The role involves general office tasks, handling inquiries from guests, tenants, and vendors, and assisting with schedules, reports, and event coordination.

Ideal candidates will have 2+ years in an administrative role, strong Microsoft Office skills (Outlook included), and excellent written and verbal communication.

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative support experience.
• Proficiency in Microsoft Office including Outlook.
• Excellent business writing and verbal communication.

Responsibilities

• Supports day-to-day mall management operations including general office work (filing, mail, phones).
• Serves as first point of contact for customers, vendors, and tenants with strong customer service.
• Creates and maintains reports, schedules meetings, and coordinates communications.
• Coordinates events and assists in administrative tasks for multiple departments.

Skills

Microsoft Office

Outlook

Communication

Organization

Education

High School Diploma

Tools

MS Office

Job description

## Administrative AssistantApplylocations: Houston, Texastime type: Full timeposted on: Posted Todayjob requisition id: R2052067**Location**Willowbrook Mall (TX) - 2000 Willowbrook Mall**Business**Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serveIf you’re ready to be a part of our team, we encourage you to apply.**Job Description**## Position SummaryThe Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.Responsibilities* Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies* Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service* Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information* Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed* Assists in implementing property activities and events* Prepares, maintains, and distributes mass written communication to retailers as directed* Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing* Establishes and maintains effective business relationships* May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors* May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors* May operate as mall management office support person for localized computer software/hardware* Other duties as assigned## Qualifications* High School Diploma or GED required* 2 years of experience in an administrative support role* Proficiency in Microsoft Office including Outlook* Highly organized and project oriented* Excellent business writing and verbal communication skills* Quick learner, self-starter and helps others achieve resultsCore Competencies: Nimble Learning, Collaborates, Drives Results, Customer FocusThe physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:* The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.* The employee frequently is required to stand, walk, and reach with hands and arms.* The employee is occasionally required to stoop, kneel, crouch, or crawl.* The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.* The noise level in this work environment is usually moderate.**Benefit Information*** Competitive compensation* Medical, Dental and Vision beginning day 1* 401(k) Company matching* 401(k) Vests on Day 1* Career development programs* Charitable donation matching* Generous paid time off (i.e., vacation, personal holidays, paid sick time)* Paid Volunteer Hours* Paid Parental Leave* Family planning assistance including IVF, surrogacy, and adoption options* Wellness and mental health resources* Pet insurance offering* Childcare Assistance* Commuter benefits* A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.