Administrative Assistant

Central Nebraska Community Action Partnership; Grand Island (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life

Paid holidays

Retirement plan

Professional development

Employee Assistance Program

Job summary

Central Nebraska Community Action Partnership, Inc. in Grand Island, NE, is seeking a detail‑oriented clerical worker for the SSVF and Outreach offices. The role includes front desk duties, filing, data entry, mail processing, and coordinating communications with outlying SSVF offices.

The position supports emergency assistance for families, completes forms, and helps identify resources and services. Schedule is Mon‑Thu, 7am‑5pm, full‑time, 40 hrs/week, with pay between $18.50 and $20.25 per

Qualifications

• High school diploma or GED required.
• Valid driver’s license.
• 1–3 years of experience in human services or office/clerical work.

Responsibilities

• Answer messages professionally and take messages.
• Greet walk-ins in a courteous and professional manner.
• Refer clients to appropriate programs when applicable.
• Assist with collecting data and support letters as needed.
• Create family personal plans to develop short and long term goals with veterans.
• Assist with screenings, referrals and general office duties at Grand Island office.
• Adhere to CNCAP policies and procedures.
• Promote the program and agency in a positive and professional manner.

Skills

Problem-solving

Communication

MS Office

Time management

Teamwork

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Databases

Job description

POSITION SUMMARY:

Responsible for SSVF and Outreach office clerical duties. Duties include but not limited to typing, completing paperwork, greeting clients, filing, answering telephone calls, and processing communications between the outlying SSVF offices and the SSVF Coordinator. Assisting with distributing mail to appropriate departments and ensuring daily outgoing mails processed in a timely manner. Assist in providing emergency assistance to persons in crisis; assist with files for SSVF program; providing information and support services to families; identify and access client resources for clients. Complete forms accurately and submit them in a timely manner to Central office. Participate in By Name List calls as needed, and any and all other assigned duties to include assisting with and program(s) in the Family Outreach Department.

ROLE AND RESPONSIBILITIES

1. Answer messages in a professional manner, announcing caller, and taking messages as applicable
2. Greet all walk-ins at the office in a courteous and professional manner
3. Refer clients to the appropriate programs when applicable
4. Assisting with collecting, data, and support letters as needed
5. Create family personal plans to develop short and long term attainable goals with veterans
6. Assist with screenings, referrals and general office duties within the Grand Island office
7. Adhere to all CNCAP related policies and procedures
8. Promote the program and agency in a positive and professional manner

QUALIFICATIONS

1. High school diploma or GED required
2. Valid driver's license
3. 1-3 years of experience in human services or office/clerical work

SKILLS & ABILITIES

1. Problem-solving skills
2. Communication skills
3. Extensive knowledge in word, excel, PowerPoint, and databases
4. Excellent time-management and organizational skills
5. Demonstrated ability to work with others

SCHEDULE: Monday-Thursday: 7am - 5pm

REPORTS TO: TBD

JOB STATUS: Full-Time, 40 hours per week

PAY: $18.50 - $20.25 depending on qualifications

BENEFITS:

• Health, Dental, Vision, and Life insurance
• Generous leave accrual (PTO)
• 11 paid holidays
• Paid birthday off
• Employer matched retirement (up to 3%)
• Opportunities for professional development
• Employee Assistance Program

FLSA STATUS: Hourly/Non-Exempt

This position will remain open until filled.

Disclaimer

This position description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

EOE