Arizona Cruise & Travel is a growing travel agency located in Downtown Gilbert, Arizona.
We specialize in cruises, river cruises, all-inclusive resorts, escorted tours, and custom vacation planning for travelers around the world.
Position Details
- Location: Downtown Gilbert, AZ
- Schedule: 20-25 hours per week
- Hours: Monday-Friday during standard business hours
- Flexible scheduling within office hours
- Compensation: $18-$20 per hour depending on experience
- Monthly bonus opportunities available after 90 days
- Potential for full-time employment for the right candidate
- This is an in-office position and is not eligible for remote work
Responsibilities
- Enter and maintain prospect and client information within our database
- Schedule appointments for agency owners Richard and Kristin
- Answer incoming phone calls and direct them appropriately
- Take detailed and accurate messages
- Welcome visitors and provide a professional first impression of our company
- Assist with preparation of travel documents for departing clients
- Follow established Standard Operating Procedures (SOPs)
- Maintain accurate records and notes
- Provide administrative support for daily office operations
Qualifications
- Strong attention to detail
- Excellent organizational skills
- Strong verbal and written communication abilities
- Professional and positive attitude
- Ability to follow detailed procedures and instructions
- Dependable and punctual
- Comfortable learning new technology and systems
- Ability to multitask in a fast-paced environment
Technical Skills
Required:
- Microsoft Office (Word, Excel, Outlook) or Google Workspace equivalent
- Data entry experience
- Basic computer proficiency
Preferred:
- Canva experience
- Social media experience
- Instagram Edits experience
- Travel industry experience
What We're Looking For
The ideal candidate is someone who genuinely enjoys helping people, takes ownership of their work, and understands that details matter. Our clients trust us with important vacation plans, and accuracy is critical to providing an exceptional experience.
- A parent returning to the workforce
- A retiree seeking meaningful part-time work
- An experienced administrative professional looking for flexible hours
- Someone seeking long-term growth opportunities with a growing company