Administrative Assistant

Talentify; Edina (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

CrossCountry Mortgage is hiring an Administrative Assistant for our Bloomington/Edina branch. This full-time in-office role requires no prior experience and includes extensive training. You will support the residential mortgage team, handle inbound calls, collect documents, and help move loans through various software systems.

Ideal for a motivated learner eager to grow in mortgage. Hours are 8 am to 5 pm, Monday through Friday, with some schedule flexibility.

Qualifications

• Proven ability to handle inbound/outbound calls with a professional demeanor.
• Support mortgage team with client communication and data entry.
• Comfort with numbers and basic loan data.
• Ability to learn new software and adapt quickly.
• High attention to follow a detailed process with accuracy.
• Desire to enter and grow in mortgage industry.
• Proactive in prioritizing urgent tasks and deadlines.

Responsibilities

• Answer incoming mortgage client calls and schedule team meetings.
• Assist clients to complete basic application information and collect documents.
• Process loans through software programs and ensure timely follow-ups.
• Maintain client expectations and update status from initial contact to contract.

Skills

Phone presence

Sales support

Numerical proficiency

Computer skills

Attention to detail

Learning mindset

Sense of urgency

Job description

Description

CrossCountry Mortgage is hiring an Administrative Assistant for our Bloomington/Edina branch.

We are seeking a full-time assistant for our residential mortgage team. This is a very dynamic position. No experience is required, as we have extensive training available and a detailed process in place. Today's mortgage industry is rapidly growing, and income potential is excellent. This position is a great opportunity to learn how to do mortgages the right way.

Required Skills

• Excellent Phone Presence
• Sales Support Skills - warm inbound calls
• Proficient with numbers
• Excellent computer skills - ability to pick up new apps and software quickly
• Attention to detail - ability to closely follow a detailed process
• Desire to learn a new industry
• Sense of urgency - knowing what is important and what isn't

Basic job duties

• Takes incoming calls from mortgage clients and applications, and schedules time with the team leader
• Talk with clients to complete basic application information, collect documents, and process loans through various software programs
• Manage incoming clients to ensure proper follow-up, and conversions are accomplished
• Manage client expectations and updates until a property is found and the client is under contract

Qualifications

This is an in-office position. Hours are 8 am to 5 pm Monday through Friday, with some schedule flexibility.

Must reside within 30 miles of Edina, MN