Administrative Assistant

HDR; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

HDR Des Moines is seeking a Receptionist/Administrative Assistant to be the welcoming face for employees, clients, and visitors at the Des Moines, IA office. This in-office role supports office operations, meeting coordination, communications, and admin tasks for leadership and business groups.

The ideal candidate is organized, proactive, detail-oriented, and capable of managing multiple priorities in a dynamic environment while delivering exceptional customer service and support.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred; 3+ years professional office experience preferred.
• Available during core business hours, Monday–Friday.
• Local candidates preferred; strong organizational skills and attention to detail.

Responsibilities

• Answer and direct phone calls, greet employees and visitors, and distribute mail.
• Monitor the Admin Team mailbox and respond as needed.
• Maintain conference rooms and set up meetings, including technical needs.
• Coordinate large in-house or client meetings and prep materials.
• Manage incoming/outgoing mail, courier services, and shipments.
• Support executives with administrative tasks and reports as requested.
• Develop and maintain departmental policies and procedures.
• Assist with timecard submission and formatting of communications.

Skills

Strong organizational skills

Excellent communication

Attention to detail

MS Office proficiency

Education

Associate degree

High School diploma or equivalent

Tools

MS Office (Word & Outlook)

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: ' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We are seeking a Receptionist / Administrative Assistant to serve as the primary receptionist for HDR's Des Moines, IA office and provide administrative support for the Nebraska/Iowa Area. This full-time, in-office position is responsible for creating a professional and welcoming experience for employees, clients, and visitors while supporting office operations, meeting coordination, employee communications, and administrative activities for leadership and business groups. The ideal candidate is organized, proactive, detail-oriented, and able to successfully manage multiple priorities in a dynamic office environment while delivering exceptional customer service and support.

In the role of Receptionist/ Administrative Assistant, we'll count on you to:

• Answer and direct phone calls, deliver messages, greet employees and visitors, and distribute incoming mail
• Monitor, respond to and file messages sent to the NE/IA Admin Team mailbox
• Maintain conference rooms and reception area, including meeting room preparations and technical set up
• Assist with coordination and organization of large in-house or client meetings
• Process incoming/outgoing mail, courier, USPS, UPS, FedEx, etc.
• Process business card orders for staff
• Coordinate with property management as needed (i.e., repair requests, lost & found, janitorial concerns, conference room reservations, etc.)
• Coordinate with office vendors as needed (i.e., vending, coffee machines, plants, etc.)
• Assist Area Manager, Area Administrative Manager, and Human Resources Manager with executive administrative support, preparation of operating plans, employee onboarding support, and other reports as requested
• Coordinate and develop departmental administrative policies and procedures
• Assist employees with the submittal and approval of timecards
• Produce communication through email, SharePoint, presentations, and other documents
• Complete word processing and formatting for letters, memos, reports, labels, and other documents as requested
• Provide administrative support to all business groups as needed, including administrative project work with printing, mailing, and data entry
• Coordinate employee engagement events
• Assist and coordinate with other administrative staff to complete required support activities
• Provide guidance to employees as necessary
• Perform other duties as needed

Preferred Qualifications:

• Associate degree
• 3 or more years of experience in a professional environment
• Must be available during core business hours, Monday through Friday
• Preference given to local candidates
• Strong organizational skills
• Strong attention to detail
• Ability to take direction from multiple levels of professional staff

Required Qualifications

• High School diploma or equivalent
• Excellent verbal and written communication including grammar, punctuation, proofreading, spelling and telephone skills
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment
• Self-motivated, well-organized and detail-oriented
• Ability to handle confidential information
• Proficiency with MS Office including Word and Outlook
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location:United States-Iowa-Des Moines Industry:Administrative Schedule:Full-time Employee Status:Regular BusinessClass:Marketing and Admin Job Posting:Sep 18, 2026

At HDR, we are committed to the principles of employment equity. We are an Aff ... (https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.