Administrative Assistant

Goshen College; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Pension Program

Health Insurance

Paid Holidays

Job summary

Illinois Department of Human Services is seeking an Administrative Assistant I to provide essential administrative support to the Engagement and Support Services Bureau Chief in Chicago. The role requires coordinating communications, reviewing inquiries, and managing day-to-day operations with discretion and limited supervision.

The successful candidate will demonstrate strong organizational and written and oral communication skills, and a commitment to public service while handling confidential

Qualifications

• Requires four years of college education, preferably in public or business administration.
• At least one year of professional experience in a public or private organization.
• Strong organizational and communication skills.
• Ability to handle confidential information.

Responsibilities

• Serves as administrative support to the Bureau Chief.
• Coordinates day-to-day activities of the Bureau.
• Coordinates special projects of a complex and confidential nature.
• Performs administrative functions for the Bureau Chief.
• Performs other duties as assigned within the scope of duties.

Skills

Administrative support

Communication skills

Confidentiality handling

Deadline-driven

Education

Four years of college

Job description

555 W Monroe St, Chicago, Illinois, 60661

Job Description

Job Requisition ID: 56335
Opening Date: 09/08/2026
Closing Date: 09/21/2026
Agency: Department of Human Services
Class Title: ADMIN ASSISTANT I - 00501
Salary: Anticipated Salary (Eff 7/1/26) $5,834-$8,307/month ($70,008-$99,684/year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Division of Rehabilitation Services
Bureau of Engagement and Support Services

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. The Division of Rehabilitation Services is seeking to hire an Administrative Assistant to provide administrative support to the Engagement and Support Services Bureau Chief. The Administrative Assistant reviews and analyzes confidential and general inquiries received from internal and external sources, coordinates communications, and day to day activities and special projects for the Bureau Chief. The successful candidate shall demonstrate exemplary organizational and communication skills, be a self-starter, and be able to carry out assignments with limited oversight.

Essential Functions

• Serves as administrative support to the Bureau of Engagement and Support Services Bureau Chief.
• Coordinates day-to-day activities of the Bureau.
• Coordinates special projects of a complex and confidential nature involving office operations.
• Performs administrative functions for the Bureau Chief.
• Performs other duties as assigned or required which are reasonably with the scope of duties enumerated above.

Preferred Qualifications

• Two (2) years of professional experience effectively communicating in written and oral formats and coordinating the day-to-day activities that lead to greater efficiencies and effectiveness within a large public or private organization.
• Two (2) years of professional experience working for a public or private organization, in a social or human services field, maintaining confidentiality and handling sensitive information with professionalism.
• Two (2) years of professional experience meeting deadlines with strong attention to detail while multi-tasking multiple projects.
• Two (2) years of professional experience developing and maintaining professional working relationships with staff, customers, vendors and public and encouraging respect for those of other cultures and backgrounds.
• Two (2) years of professional experience conducting special projects which include evaluating existing and proposed programs, policies, and procedures for a public or private organization.
• Two (2) years of experience researching issues and concerns, preparing reports and presentations, and developing correspondence to staff, customers, public, and/or internal and external stakeholders.

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/ benefits/Pages/default.aspx

Qualifications

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
• Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

https://www.dhs.state.il.us/page.aspx?item=80639