ADMINISTRATIVE ASSISTANT

Town of Chapel Hill; Chapel Hill (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Town of Chapel Hill is seeking a detail‑oriented administrative assistant to provide complex clerical support in a municipal office. The role requires technical knowledge of purchasing, payroll basics, invoices, procurement, records management, and travel arrangements.

You will greet visitors, respond to inquiries, handle front desk tasks, maintain minutes for public meetings, and ensure accurate documentation.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of administrative or clerical experience.
• Strong clerical, customer service, and communication abilities.

Responsibilities

• Provide clerical support to department including records management.
• Assist with financial transactions such payroll, invoices, and purchase orders.
• Greet visitors, answer phones, and manage front desk tasks.
• Prepare minutes for public meetings and maintain documentation.
• Support travel arrangements and administrative logistics.

Skills

Clerical proficiency

Customer service

Communication skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Summary of Position:

The purpose of this position is to provide complex administrative clerical support and assistance requiring technical or specialized operational knowledge. This position may require occasional work outside of standard business hours to include nights and weekends.

What you can expect to be doing (Essential Functions):

• Provides clerical support to the department
• Assists financial transactions and functions such payroll, budget transfers, check requests, contract routing, P-Card use, invoices, and purchase orders
• Supports purchasing of materials and supplies, records management, and travel needs
• Supports records management needs
• Responds to complaints and resolves problems
• Provides phone line, email, front desk and clerical support, including facilities oversight
• Greets visitors and responds to requests and questions
• Assists with uniform ordering and receiving.
• Completes all other duties as assigned

Do you supervise or not?

This position has no responsibility for the direction or supervision of others.

What are the physical demands?

The work is typically performed while sitting at a desk or table, with intermittent standing or stooping. The employee uses equipment requiring a high degree of dexterity.

Where and how do you work?

The work is typically performed in an office.

Knowledge of:

• Clerical, purchasing, and financial processes
• Principles of customer service
• Modern office procedures
• Principles and practices of taking and recording minutes for public meetings
• Web-based software; Microsoft Office software including Word, Outlook and Excel

Ability to:

• Effectively manage multiple projects with deadlines.
• Plan, organize and present information in a clear and logical format.
• Use web-based software systems.
• Solve problems and make sound decisions.
• Establish and maintain effective working relationships with employees and customers.
• Communicate effectively orally and in writing.
• Model behavior that is consistent with our values of RESPECT.

Education:

High school diploma or equivalent required.

Experience:

A minimum 2 years of administrative or clerical experience required.

What are the safety considerations for this job?

• You may be randomly drug tested while on the job.
• You will be subject to the Safe Driving and Accident Policy.

A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.