Administrative Assistant

Rise Family; Bullhead City Launch Ramp (AZ); On-site; USD 23,419 - 24,108; Full time

Benefits offered by this job

Competitive Pay

Robust Benefits

Real world hands on experience

Job summary

RISE in Bullhead City, AZ is seeking an energetic Administrative Assistant to join our busy office. You will greet customers, support the Director and staff, process paperwork, and help coordinate hiring and onboarding in a community-based services organization.

The role emphasizes strong communication, system management, and accuracy. You will work closely with HCBS teams, maintain employee files, track time sheets, and provide training support as needed. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Experience with clerical/administrative work and greeting the public by telephone and in person in a professional manner.
• Experience and proficient in using computer software including Microsoft Windows, Word, and Excel.
• Strong communication and organizational skills required. Also, must have the ability to problem solve, and to work independently as well as being committed to work with a team.
• Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures, and other required information.
• Must pass a background check and obtain a Level One Fingerprint Card clearance.
• Bilingual Spanish is a plus.

Responsibilities

• Maintain a welcoming office atmosphere and greet all RISE customers.
• Support Director, Coordinators and Direct Support Professionals by accomplishing various administrative tasks as requested including HCBS administrative support and acting as a resource in assisting Residential, Day Programs (DTA) and HCBS teams in administrative and other duties.
• Assist with hiring of new staff, including recruitment, managing applications & inquiries and processing new hire paperwork
• Interact with applicants, employees, and all RISE customers in a positive, enthusiastic, and professional manner in person and on the phone, assisting them administratively and helping them communicate with others within RISE when necessary.
• Conduct new employee on boarding and pre-service training
• Follow-up on all incomplete paperwork and training in a professional and timely manner. Communicate with supervisors regarding employee problems with training and paperwork requirements.
• Maintain accurate employee files to include filing paperwork in a timely manner and recording information as necessary and archiving files of previous employees.
• Demonstrate knowledge regarding RISE policies and procedures, company changes, and the types of supports RISE provides in their region/district.
• Maintain systems to assure compliance with all requirements, provide feedback as requested, and improve systems in order to facilitate things running smoothly and efficiently.
• Schedule training classes. Provide training, technical assistance and support to employees as needed.
• Obtain/maintain employee time sheets, including electronic time tracking, and assist with conveying payroll information and provide feedback as requested

Skills

Clerical experience

Customer service

Microsoft Windows

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Tools

Microsoft Windows

Word

Excel

Job description

Job Details

Job DetailsJob Location: Bullhead City, AZ - Bullhead City, AZ 86442Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $17.50 HourlyTravel Percentage: Limited or OccasionalJob Shift: DaysJob Category: Admin - ClericalRISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

Job duties include, but are not limited to:

• Maintain a welcoming office atmosphere and greet all RISE customers.
• Support Director, Coordinators and Direct Support Professionals by accomplishing various administrative tasks as requested including HCBS administrative support and acting as a resource in assisting Residential, Day Programs (DTA) and HCBS teams in administrative and other duties.
• Assist with hiring of new staff, including recruitment, managing applications & inquiries and processing new hire paperwork
• Interact with applicants, employees, and all RISE customers in a positive, enthusiastic, and professional manner in person and on the phone, assisting them administratively and helping them communicate with others within RISE when necessary.
• Conduct new employee on boarding and pre-service training
• Follow-up on all incomplete paperwork and training in a professional and timely manner. Communicate with supervisors regarding employee problems with training and paperwork requirements.
• Maintain accurate employee files to include filing paperwork in a timely manner and recording information as necessary and archiving files of previous employees.
• Demonstrate knowledge regarding RISE policies and procedures, company changes, and the types of supports RISE provides in their region/district.
• Maintain systems to assure compliance with all requirements, provide feedback as requested, and improve systems in order to facilitate things running smoothly and efficiently.
• Schedule training classes. Provide training, technical assistance and support to employees as needed.
• Obtain/maintain employee time sheets, including electronic time tracking, and assist with conveying payroll information and provide feedback as requested

Qualifications

• High School Diploma or GED required
• Experience with clerical/administrative work and greeting the public by telephone and in person in a professional manner
• Experience and proficient in using computer software including Microsoft Windows, Word, and Excel
• Strong communication and organizational skills required. Also, must have the ability to problem solve, and to work independently as well as being committed to work with a team
• Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures, and other required information
• Excellent organizational and time management skills, demonstrates attention to detail, exhibits patience and perseverance in completing tasks, demonstrates ability to handle multiple tasks and excellent follow-through skills
• Must be able to successfully pass a background check and obtain a Level One Fingerprint Card clearance
• Bilingual Spanish is a plus

Why RISE?

We truly believe that where you work matters-our employees make a positive difference in our client’s lives every day and in turn, our client’s bring sunshine to gloomy days.

Employment Perks with RISE:

• Competitive Pay
• Robust Benefits
• Real world hands on experience

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

• (a) Dedicated fax [phone]
• (b) Dedicated email [e-mail] DISABILITY ACCOMMODATION REQUESTS ONLY
• (c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attention Human Resources
• (d) Dedicated phone – 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.