Administrative Assistant

TCBX INC; Brainerd (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Semi-Monthly pay

Paid vacation

401(k) matching

Health insurance

Health savings account

Paid time off

Job summary

TCBX INC in Minnesota is seeking an office administrator to handle front-line calls, direct inquiries to the right staff, and keep daily operations organized in a busy logistics environment.

You will rate and quote orders, manage BOLs and PODs, assist with invoicing, and provide general clerical support. This in-office role offers steady hours, Monday to Friday, with potential to grow into a full-time permanent position as the company expands.

Qualifications

• High school diploma or equivalent required; additional education or training in administration is a plus.
• Previous experience in an administrative role, preferably in transportation or logistics.
• Strong verbal and written communication skills.
• High attention to detail and strong organizational skills.
• Proficient with office equipment and basic computer programs (Microsoft Office, scanners, etc.).
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer and Direct Phone Calls: Handle incoming calls promptly and professionally, ensuring high priority is given to phone communications.
• Rating and Quoting Orders: Accurately calculate shipping rates and provide timely quotes for customer orders.
• Document Management: Organizing and filing essential transportation documents such as Bills of Lading (BOLs) and Proofs of Delivery (PODs).
• Assist with Billing and Invoicing: Support the accounting department by responding to customer inquiries for copies of invoices and billing documentation, such as BOLs and PODs.
• Provide administrative support to office staff and management as needed.
• Assist with other clerical duties as assigned to support daily business operations.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Office equipment proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Scanners

Job description

Key Responsibilities:

• Answer and Direct Phone Calls: Handle incoming calls promptly and professionally, ensuring high priority is given to phone communications. Direct calls to appropriate staff as necessary.
• Rating and Quoting Orders: Accurately calculate shipping rates and provide timely quotes for customer orders. Ensure quotes align with company pricing policies.
• Document Management: Organizing and filing essential transportation documents such as Bills of Lading (BOLs) and Proofs of Delivery (PODs). Ensure all documents are complete, up-to-date, and easily accessible.
• Assist with Billing and Invoicing: Support the accounting department by responding to customer inquiries for copies of invoices and billing documentation, such as BOLs and PODs.
• Provide administrative support to office staff and management as needed.
• Assist with other clerical duties as assigned to support daily business operations.
• This position has the potential to transition into a full-time, permanent role due to our company’s continued growth and high demand.

Qualifications:

• High school diploma or equivalent required; additional education or training in administration is a plus.
• Previous experience in an administrative role, preferably in transportation or logistics.
• Strong verbal and written communication skills.
• High attention to detail and strong organizational skills.
• Proficient with office equipment and basic computer programs (Microsoft Office, scanners, etc.).
• Ability to multitask in a fast-paced environment.

Work Environment:

This is an in-office position with a focus on administrative organization and phone communication.

Monday - Friday

Benefits

• Semi-Monthly pay
• Paid vacation
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off