Administrative Assistant

DMA - DuCharme, McMillen & Associates, Inc.; Boston (MA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

ESOP from day one

Company paid parental leave

Generous time off

Multiple benefit plans

Employee-owned culture

Job summary

DMA - DuCharme, McMillen & Associates, Inc. is seeking an Administrative Assistant to provide comprehensive support to the Property Tax team, manage documentation, schedules, travel, and expense processing.

The role requires precision, independence, and professionalism in a collaborative, employee‑owned environment. You will prepare letters and reports, organize client data, generate management reports, coordinate meetings, assist with onboarding, and help with billing and vendor contracts.

Qualifications

• High school diploma or equivalent.
• 0–4 years of administrative experience in a professional environment.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Intermediate to advanced proficiency in Word, Excel, Outlook, and PowerPoint.
• High level of interpersonal skills for handling sensitive and confidential information.

Responsibilities

• Prepare, format, and edit letters, reports, spreadsheets, and other required documents.
• Collect and organize client data; maintain accurate client files.
• Generate and update client and management reports.
• Communicate with assessors and tax collectors regarding notices, valuations, tax bills, refunds, and appeal deadlines.
• Calculate and process reductions; perform follow-up billing.
• Schedule and organize meetings; prepare meeting materials.
• Maintain files, databases, and account history reports.
• Provide administrative support to team members, including coordinating meeting rooms, postage systems, office signage, and employee lounge upkeep.
• Assist with travel arrangements and prepare expense reports.
• Maintain and order office supplies; research vendors and manage contracts.
• Assist with new hire onboarding.
• Provide additional billing support as needed.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Independent work

Multitasking

Tools

Word

Excel

Outlook

PowerPoint

Job description

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

• 2026 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

Position Summary

The Administrative Assistant provides comprehensive administrative support to the Property Tax team by managing documentation, coordinating meetings and travel, processing reports, and supporting leadership throughout the assessment review process. The role requires strong organizational skills and the ability to work independently while maintaining accuracy and professionalism.

Essential Duties and Responsibilities

• Prepare, format, and edit letters, reports, spreadsheets, and other required documents.
• Collect and organize client data; maintain accurate and organized client files.
• Generate and update client and management reports.
• Communicate with assessors and tax collectors regarding notices, valuations, tax bills, refunds, and appeal deadlines.
• Calculate and process reductions; perform follow-up billing.
• Schedule and organize meetings; prepare meeting materials.
• Maintain files, databases, and account history reports.
• Provide administrative support to team members, including coordinating meeting rooms, postage systems, office signage, and employee lounge upkeep.
• Assist with travel arrangements and prepare expense reports.
• Maintain and order office supplies; research vendors and manage contracts.
• Assist with new hire onboarding.
• Provide additional billing support as needed.
• Perform other duties as assigned.

Education and Qualifications

• High school diploma or equivalent required.
• 0–4 years of administrative experience in a professional environment.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Intermediate to advanced proficiency in Word, Excel, Outlook, and PowerPoint.
• High level of interpersonal skills for handling sensitive and confidential information.

Work Environment & Physical Requirements

• Work Schedule: Regular, 40 hours/week
• Travel: Less than 10%
• Physical Activity:

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA’s policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at [e-mail] or 800-309-2110 and choosing selection 6.