Administrative Assistant

The Chronicle Of Higher Education, Inc.; Bloomington (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical and dental insurance

Generous paid time off plans

Tuition subsidy for employees and family members

Job summary

The Chronicle Of Higher Education, Inc. is seeking an administrative support staff member to coordinate course logistics and provide comprehensive administrative assistance. This includes managing communications and supporting faculty preparation for teaching.

Candidates must possess a high school diploma and 2 years of relevant experience. The role requires excellent organizational skills and the ability to maintain confidentiality while managing multiple priorities.

The position is based at the IU Kelley School of Business in Bloomington, Indiana, and offers a range of benefits including health insurance, paid time off, and a retirement plan.

Qualifications

• 2 years of relevant experience required.
• Demonstrates time management and priority setting skills in a fast-paced environment.
• Willingness to adapt to changing needs and develop new skills.

Responsibilities

• Coordinates course logistics and facilitates communication related to teaching activities.
• Provides administrative support to a department, exercising confidentiality and tact.
• Schedules and confirms appointments, meetings, and travel arrangements.

Skills

Excellent organizational skills

Strong verbal communication and listening skills

Ability to maintain confidential information

Excellent judgment and decision-making skills

Ability to simultaneously handle multiple priorities

Strong attention to detail

Effective problem-solving skills

Education

High school diploma or equivalent

Tools

Familiarity with Canvas

Familiarity with Student Information System (SIS)

Job description

Job Summary

Department-Specific Responsibilities

• Coordinates course logistics, supports curriculum implementation, assists with faculty teaching preparation, and facilitates communication related to teaching activities.
• Key contact person for student inquiries and faculty support.
• Meets and greets department visitors.
• Assists students with questions ranging from general to more complicated requests.
• Organizes, manages and administers examinations in and out of the classroom and with Accessible Educational Services accommodations.
• Supports departmental operations through a variety of administrative functions, including travel coordination, visitor management, event planning, and logistical support.

General Responsibilities

• Provides administrative support to a department or group of professionals, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.; compiles data for expense and statistical reports.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Schedules and confirms appointments, meetings, and travel arrangements; tracks expenses.
• Participates in the development and implementation of administrative standards, policies and practices for the organization.
• May perform other duties related to maintaining an internal website and/or working with social media.

Qualifications

Education

Required

• High school diploma or equivalent (such as HSED or GED)

Work Experience

Required

• 2 years of relevant experience.

Skills

Required

• Excellent organizational skills.
• Demonstrates ability to maintain confidential information.
• Strong verbal communication and listening skills.
• Demonstrates excellent judgment and decision making skills.
• Ability to simultaneously handle multiple priorities.
• Maintains composure under pressure.

Preferred

• Strong attention to detail.
• Demonstrates time management and priority setting skills in a fast paced, dynamic environment.
• Effective problem‑solving skill.
• Strong interpersonal skills and ability to build positive relationships with students, faculty, and other stakeholders.
• Strong aptitude for learning new systems, processes, and technologies, with a demonstrated willingness to adapt to changing needs and continuously develop new skills.
• Familiarity with Canvas and Student Information System (SIS) is a plus.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Kelley School of Business
Bloomington, Indiana
This is an in-person position.

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

• Career Level: Intermediate
• FLSA: Nonexempt
• Job Function: General Administration
• Job Family: Administrative Support

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination which includes contact information.