Administrative Assistant

CCMC; Bellevue (WA); On-site; USD 34,000 - 42,000; Full time

Job summary

SUHRCO Residential Properties in Bellevue, WA seeks an Administrative Assistant to support the Community Association Manager with day-to-day operations across multiple associations, handling correspondence, scheduling, and filing, and acting as a reliable frontline contact.

Responsibilities include preparing annual budget mailing materials and homeowner meeting packets, processing maintenance requests, tracking work orders, managing vendor and resident communications, and assisting in

Qualifications

• High school diploma or GED required.
• Ability to prioritize work and follow directions under manager.

Responsibilities

• Assist Community Association Manager with daily operations for multiple associations.
• Prepare and distribute annual budget mailing materials and homeowner meeting packets.
• Receive and process maintenance requests, track work orders and vendor communications.
• Assist with collection of monthly dues and ACH information as needed.
• Maintain homeowner association files and manage contact information in software.
• Prepare welcome packages and assist in newsletters and board meeting packets.
• Create reports from management software (landscape, delinquencies, violations).
• Support review of contracts and preparation of bid specifications.

Skills

Microsoft Office

Internet

HOA Management Software

Customer Service

Verbal communication

Written communication

Education

High school diploma or GED

Job description

SUHRCO Residential Properties is currently seeking an Administrative Assistant.

The general purpose and role of this position is to support the Community Association Manager with the administration of the daily operations supporting multiple associations in a portfolio.

General Duties And Responsibilities

• Assist manager with preparation and distribution of annual budget mailing materials
• Assist manager with preparation and distribution of annual homeowner meeting materials
• Receive and process maintenance requests, track work orders
• Receive incoming client and vendor calls, take appropriate action as needed and keep the manager informed
• Assist with collection of monthly Association dues and ACH information
• Assist in maintenance of homeowner association file and necessary changes to contact information in management software
• Prepare and distribute welcome packages for new homeowners
• Facilitate Association and vendor mailings
• Assist in producing an Association newsletter
• Maintain Association liability insurance book
• Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution
• Create reports (landscape, work orders; delinquencies, violations) out of the management software
• Assist in processing architectural requests
• Assist manager on any special projects
• Maintain Association gate computer
• Assist with review of all Association contracts and preparation of bid specifications as needed
• Assist with any mailings to members as directed by manager
• Assist with preparation and distribution the agenda and packets for board of directors meetings
• Assist the manager with preparation of a monthly management report for the Board of Directors
• Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines
• Be able to provide back up support for front desk receptionist (corporate)

Requirements:

• High school diploma or GED
• Applicant must be able to prioritize work and follow directions explicitly under the direction of their manager

Preferred Skills

• Computer Skills: Microsoft Office, Internet, HOA Management Software
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Previous experience in homeowner association or property management field is preferred