Administrative Assistant

Overheaddoorlowcountry; Beaufort (SC); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

IRA

Health/Vision/Dental

Paid Vacations

Paid Holidays

Job summary

Overhead Door Company in Beaufort, SC is seeking an Administrative Assistant to join our team. You will handle general office duties, answer phones, and assist walk-in customers, acting as a liaison between sales and service teams.

This full-time role is Monday–Friday, 7:30 am–4:00 pm. You will maintain records, perform data entry, manage supplies, and support day-to-day operations of the office.

Qualifications

• 1-2 years of experience in a similar role preferred
• Outstanding customer service and communication
• Strong organization
• Ability to prioritize and multitask
• Ability to respond to inquiries and complaints in a timely manner
• Ability to maintain confidentiality protocols
• Efficient computer skills; Willingness to learn products, systems, and processes
• Must be able to operate a multi-line telephone system
• Must be able to receive directions and execute tasks accordingly
• Must be able to pass a standard drug test

Responsibilities

• Provide general office support including answering phones and assisting walk-in customers
• Provide excellent customer service and maintaining a positive attitude with customers and employees
• Act as a point of contact between the sales team and call in customers
• Help Sales and Service Teams with inputting of work orders, as well as collections
• Filing, data entry, supply management, and order entry
• Keep documentation organized
• Other duties, as assigned

Skills

Customer service excellence

Communication skills

Organization

Prioritization and multitasking

Timely inquiry handling

Confidentiality

Computer skills

Phone system operation

Ability to follow directions

Drug test compliance

Job description

Overhead Door Company has been the industry leader for over 100 years. Our dedicated team continues to lead the way with innovative solutions, unmatched professional installation, service, and support that keeps customers coming back. Our Lowcountry ribbon is seeking an Administrative Assistant to join our team. The Administrative Assistant is responsible for general office administrative duties as described below.

The Administrative Assistant will work in the office Monday through Friday 7:30 am-4:00 pm. This role is a permanent, full-time position.

Responsibilities:

• Provide general office support including answering phones and assisting walk-in customers
• Provide excellent customer service and maintaining a positive attitude with customers and employees
• Act as a point of contact between the sales team and call in customers
• Help Sales and Service Teams with inputting of work orders, as well as collections
• Filing, data entry, supply management, and order entry
• Keep documentation organized
• Other duties, as assigned

Skills, Qualifications, and Requirements:

• 1-2 years of experience in a similar role preferred
• Outstanding customer service and communication
• Strong organization
• Ability to prioritize and multitask
• Ability to respond to inquiries and complaints in a timely manner
• Ability to maintain confidentiality protocols
• Efficient computer skills; Willingness to learn products, systems, and processes
• Must be able to operate a multi-line telephone system
• Must be able to receive directions and execute tasks accordingly
• Must be able to pass a standard drug test

We offer:

• IRA
• Benefits Package: Health/Vision/Dental
• Paid Vacations
• Paid Holidays