Administrative Assistant

MedStar Health; Baltimore (MD); Hybride; USD 28 000 - 50 000; Plein temps

Résumé du poste

MedStar Health’s Washington Hospital Center is seeking an administrative professional to support daily operations, maintain records, and assist with special projects. This role requires strong transcription, MS Office skills, and effective communication with staff and the public.

Responsibilities include handling calls, coordinating meetings, payroll data entry, and liaison with vendors. A high school diploma and medical terminology knowledge are required, with additional admin training

Qualifications

• Transcription skills required.
• Proficient with word processing, spreadsheets and presentation software.
• Good verbal and written communication skills.

Responsabilités

• Provide day-to-day administrative support to the department and assist with special projects.
• Answer phones, route calls, take messages and provide routine information.
• Maintain accurate records and filing systems for timely information retrieval.
• Order and manage supplies, coordinate vendor relations and assist with equipment maintenance.
• Participate in meetings, quality and service improvement teams, and community outreach.
• Process departmental payroll and assist with data entry in various software systems.
• Coordinate meetings, travel arrangements and prepare materials for staff meetings.
• Transcribe dictation of a confidential nature and draft letters or memoranda as needed.

Connaissances

Transcription

Word processing

Spreadsheets

Presentations

Verbal and written communication

Formation

High School Diploma or GED

Medical terminology knowledge

Business courses or admin training preferred

Outils

Windows environment

Description du poste

About the Job

General Summary of Position

Performs diversified administrative duties such as typing dictation filing and interfacing with appropriate staff and the public. Provides assistance in the day-to-day administration of designated area.

Primary Duties and Responsibilities

• Provides assistance in the day-today administration of the department and coordinates special projects as assigned.
• Answers telephones routes callers takes messages and provides routine information to callers. Responds to general inquiries concerning the activities and operation of the department. Communicates information to appropriate parties on a timely basis.
• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Maintains accurate record keeping and filing systems to ensure timely retrieval of information. Develops effective systems for data collection retrieval reporting and analysis.
• Opens and routes incoming mail; distributes correspondence and other material to department staff.
• Orders and maintains inventory of supplies and assists in the care and maintenance of equipment. Monitors purchasing requisitions. Acts as a liaison with vendors and negotiates and resolves problems and issues. Recommends equipment replacement as needed and researches replacement options.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Maintains personnel records prepares and submits personnel forms. Maintains accurate information on associate transaction forms. Monitors professional licenses if applicable. May be responsible for ensuring that appropriate orientation instruction and training are available to staff through such continuing educational efforts as in-service education and external training. May assist in performance management process.
• Processes departmental payroll and associated recordkeeping.
• Provides data entry support as needed. Enters data into various software programs and department systems.
• Arranges meetings conferences and seminars. Schedules interviews and appointments completes travel arrangements and maintains an administrative calendar. Prepares agenda minutes and memoranda materials for professional staff for business meetings. Coordinates and oversees arrangements related to division seminars and special meetings including refreshments name tags. May oversee coordination of conference speakers room reservations and audiovisual materials for regular division conferences.
• Schedules supervisor's appointments; maintains and updates supervisor's daily calendar.
• Takes and transcribes dictation of a highly confidential nature. Composes letters and memoranda from dictation verbal direction or knowledge of hospital policy or procedures.
• Types memoranda policies committee minutes manuals letters forms procedures and other documents as directed. Initiates other documents and correspondence as appropriate. Ensures that necessary background material is attached.
• Collects analyzes and reports on departmental statistics regarding efficiency and effectiveness of service delivery. Gathers data from departmental records. Researches topics as applicable. Prepares completes and processes reports records bills and related items. Assists in the preparation of administrative reports statements rosters and related documents as needed.
• May verify expenses prepare voucher checks for reimbursement and submit financial reports. May reconcile bills and process check requests for payment for services rendered and investigate and oversee billing practices to ensure accuracy of payments. May assist with budget preparation and variance monitoring.

Minimal Qualifications

Education

• High School Diploma or GED or equivalent. Knowledge of medical terminology required and
• business courses or administrative/secretarial training preferred

Experience

• 1-2 years 2 years clerical/office experience required
• Medical office hospital or ambulatory care setting preferred
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

• No special certification registration or license required.

Knowledge Skills and Abilities

• Transcription skills.
• Working knowledge of word processing spreadsheet and presentation software applications in a Windows environment.
• Verbal and written communication skills.

This position has a hiring range of

USD $20.57 - USD $36.27 /Hr.