Administrative Assistant

Keyfactor; Atlanta (GA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Keyfactor in Atlanta is seeking an organized Office Experience Administrator to support daily operations and employee experience across our Atlanta office and global teams. The role focuses on creating a welcoming, efficient workplace where employees, executives, and visitors feel supported.

You will manage office operations, coordinate workplace experiences and events, handle supplies and vendors, and assist HR and cross‑functional teams.

Qualifications

• Experience in administrative, office management, workplace experience, or employee engagement roles preferred.
• Ability to self‑manage, prioritize tasks, and work independently in a fast‑paced environment.
• Strong organizational skills with excellent attention to detail.
• Professional, dependable, and service‑oriented mindset.
• Passion for employee experience, workplace culture, and creating meaningful connections.

Responsibilities

• Be on‑site at least three days per week to support employees and serve as the primary workplace contact.
• Manage day‑to‑day office operations to maintain a clean, organized, and welcoming environment.
• Oversee office supplies, vendors, procurement, deliveries, mail, building access, and parking management.
• Coordinate catering, meals, office hospitality, and meeting logistics, including setup and cleanup.
• Support workplace experience initiatives, including team events, employee activities, and office communications.
• Promote employee engagement through Culture Ambassador initiatives, KEY Leaders, DIVERSE Networks, and recognition programs.
• Manage rewards & recognition administration, including monthly expenses, award allocations, and related requests.
• Provide administrative support to HR, executives, and cross‑functional teams, including scheduling, expense coordination, shipping, organization, platform administration and ad‑hoc requests.
• Support a positive workplace culture by creating engaging employee experiences and ensuring smooth office operations.

Skills

Organizational skills

Self-management

Communication

Team collaboration

Culture-driven

Service-oriented

Attention to detail

Independent work

Hybrid/onsite adaptability

Tools

Microsoft Office

Calendars

Expense platforms

Administrative systems

Job description

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Administrative Assistant (formal title is Office Experience Assistant)

Location: Atlanta, Georgia (3x a week in office required)

Job Function: Human Resources

Employment Type: Full‑Time

Industry: Computer and Network Security

About the position

We are seeking an organized, proactive, and culture‑driven Office Experience Administrator to support the daily operations and employee experience within our Atlanta office and global teams. This role is responsible for creating a welcoming, organized, and engaging workplace environment where employees, executives, and visitors feel supported.

In addition to managing office operations, this person will play a key role in coordinating workplace experiences, employee engagement initiatives, and culture‑building activities that strengthen connection and collaboration across the organization. The ideal candidate is highly organized, service‑oriented, self‑directed, and passionate about creating a positive employee experience.

Applicants must be legally authorized to work in the United States.

Responsibilities

• Be on‑site at least three days per week to support employees, maintain office operations, and serve as the primary workplace contact.
• Manage day‑to‑day office operations, ensuring a clean, organized, and welcoming environment for employees, executives, and visitors.
• Oversee office supplies, vendors, procurement, deliveries, mail, building access, and parking management.
• Coordinate catering, meals, office hospitality, and meeting logistics, including setup and cleanup.
• Support workplace experience initiatives, including team events, employee activities, office communications, and event ticket management.
• Promote employee engagement by supporting Culture Ambassador initiatives, KEY Leaders, DIVERSE Networks, Water Cooler activities, and recognition programs.
• Manage rewards & recognition administration, including monthly expenses, award allocations, and related requests.
• Provide administrative support to HR, executives, and cross‑functional teams, including scheduling, expense coordination, shipping, organization, platform administration and ad‑hoc requests.
• Support a positive workplace culture by creating engaging employee experiences and ensuring smooth office operations.

Skills and Qualifications

• Prior experience in an administrative, office management, workplace experience, or employee engagement role preferred.
• Ability to self‑manage, prioritize tasks, and work independently in a fast‑paced environment.
• Strong organizational skills with excellent attention to detail.
• Professional, dependable, and service‑oriented mindset.
• Passion for employee experience, workplace culture, and creating meaningful connections.
• Comfortable balancing daily operational responsibilities with employee engagement initiatives and events.
• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization.
• Familiarity with Microsoft Office tools, calendars, expense platforms, and administrative systems.
• On‑site (hybrid) role supporting the Atlanta office environment.
• Collaborative, people‑focused culture with opportunities to contribute to employee engagement and workplace experience initiatives.
• Regular interaction with employees, executives, vendors, and visitors.
• Role requires a hands‑on approach to maintaining office operations and creating a positive workplace experience.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company‑wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government‑paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee‑focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non‑profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer‑centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high‑paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [e-mail] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.