Administrative Assistant

Department-of-Family-and-Protective-Services; Athens (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

100% paid health insurance for you

50% paid for eligible family members

Retirement plans with 401(k) and 457

Paid vacation, holidays, and sickLeave

Flexible spending accounts for health/

Employee discounts on gym, electronics

Job summary

The Texas Department of Family and Protective Services (DFPS) is seeking an Administrative Assistant in ATHENS to support the CPI INV Unit Admin Asst I. You will assist a busy unit supervisor and staff, greet the public, and handle routine clerical tasks in a fast-paced environment.

You will perform data entry, prepare various forms and travel vouchers, and help keep case files and reports organized. This role requires reliability and attention to detail in a public agency setting.

Qualifications

• High school diploma or equivalent required.
• One year of full-time administrative support experience.
• Thirty semester hours may substitute for experience.

Responsibilities

• Provide administrative support to unit supervisor and staff.
• Answer and screen telephone inquiries; route messages and handle intake information.
• Prepare correspondence, travel vouchers, meeting notes, and forms.
• Assist with office processes, equipment, mail, and travel arrangements.
• Maintain progress updates and manage forms, case files, and reports.
• Data entry into IMPACT and other systems; provide agency information and referrals.

Skills

Microsoft Works / Windows

Verbal & written communication

Interpersonal relationships

Work independently

Multi-tasking in fast-paced env

Education

High school diploma or equivalent

1 year full-time admin support experience

30 semester hours substitution allowed

Tools

Microsoft Works

Windows environment

Job description

Career Opportunities: Administrative Assistant (22863)

Posting ID22863-Posted10/29/2026-Dept of Family & Protectve Svc-CPS Investigations Region 4-Protective Services-Not Eligible for Telework-a. $1 - $2999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match - often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:Administrative Assistant
Job Title:CPI INV Unit Admin Asst I
Agency:Dept of Family & Protectve Svc
Department:CPS Investigations Region 4
Posting Number:22863
Closing Date:11/12/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$2,694.34-$3,404.91
Pay Frequency: Monthly
Salary Group:TEXAS-A-09
Shift:Day
Additional Shift:None
Telework:Not Eligible for Telework
Travel:Up to 25%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility Location:
Job Location City:ATHENS
Job Location Address:420 ATHENS BRICK RD
Other Locations:None
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS

Brief Job Description:

The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.

• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location.
• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
• Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail.
• Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other unit administrative assistants.
• Maintains a system for progress updates, and develops and maintains various forms, case files and reports.
• Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and/or makes referrals to other community resources.
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of office practices and administrative procedures.
• Skill in using Microsoft Works or Windows environment.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Skill in working in an office supporting several staff members.
• Ability to interact with all levels of staff.
• Ability to work independently in a fast-paced environment.
• Ability to operate a personal computer and various software packages at an advanced level.
• Ability to effectively handle multiple assignments in a dynamic environment.Ability to work with confidential information.
• Ability to operate basic office equipment such as fax, copying, and adding machines.

Registrations, Licensure Requirements or Certifications:

None Required

Initial Screening Criteria:

• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience

Additional Information:

Administrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age.Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.