Administrative Assistant

ThedaCare; Appleton (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

ThedaCare Regional Medical Center in Appleton, Wisconsin, is seeking an Administrative Assistant to provide clerical and customer service support across the department. You will handle data entry, scheduling, file management, and correspondence while delivering friendly, professional service to internal and external customers.

This role involves rotating shifts with 32 hours per week, requires a high school diploma or GED and being at least 18 years old, and offers a stable work environment in a

Qualifications

• Must have strong customer service skills
• Ability to perform data entry and prepare basic reports
• Excellent organizational and communication abilities

Responsibilities

• Provide clerical and customer service support for the department
• Assist in coordinating daily department work flow and communications
• Perform data entry and generate reports per procedures and protocols
• Carry out general administrative duties such as filing, ordering supplies, and mail distribution

Skills

Customer service

Coordination

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Why ThedaCare?

Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness - Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

The Administrative Assistant provides departmental clerical and customer service support functions using organizational, relational, and computer skills to meet the needs of internal and external customers.

ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services. We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We've improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities.

Job Description:

Schedule:

Three shifts rotating weekly:

• 6:30 AM - 3:00 PM
• 7:00 AM - 3:30 PM
• 8:0 AM - 4:30 PM

Scheduled day off to be determined. No weekends or holidays required.

KEY ACCOUNTABILITIES:

• Provides customer service by responding to frequent and potentially complex questions from internal and external customers in a timely, positive, and professional manner.
• Assists in supporting daily department work flow through effective coordination, communication, and prioritization of department activities.
• Conducts data entry and report generation per department procedures and protocols, identifies trends, and escalates issues.
• Performs administrative duties as assigned, such as filing, ordering office supplies, and sorting and distributing mail.

QUALIFICATIONS:

• High School diploma or GED preferred
• Must be 18 years of age

PHYSICAL DEMANDS:

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance. Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.

WORK ENVIRONMENT:

• Normally works in climate controlled work environment
• Frequent sitting with movement throughout work space
• Occasional high noise level in work environment
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
• Occasional contact with aggressive and or combative patients
• Use of computers throughout the work day
• Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Scheduled Weekly Hours:

32

Location:

ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin

Overtime Exempt:

No

Worker Shift Details:

Days

This job posting is available in other languages besides English free of charge.

ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.