Administrative Assistant

Brookdale; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages

Job summary

Brookdale is seeking an Administrative Support professional to handle a variety of office duties at our Akron community. You will schedule appointments, answer calls, greet visitors, and prepare documents while maintaining accurate records and assisting with onboarding.

The role requires basic typing, strong communication skills, and proficiency with Windows/Word processing. This position offers full-time hours, competitive benefits, and collaboration with the Executive Director.

Qualifications

• High school diploma or GED required; and minimum of one year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions.
• Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls.
• Greets visitors, determines nature of business, and refers visitors to appropriate individual.
• Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
• Routes incoming mail using courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed.
• Files correspondence and other records; makes copies of correspondence or other printed material.
• Takes minutes at staff meetings.
• Orders office supplies and forms for associates and communities.
• Assists in the preparation and coding of invoices for payment.
• Assists in obtaining and/or completing new hire documentation for new associates.
• May maintain associate personnel and community files.
• Assists in the recruitment, orientation and retention of qualified staff.
• May conduct tours of the community.
• May supervise one or more associates at the discretion of the Executive Director.

Skills

Typing

Communication

Customer service

Windows / Word processing

Education

High school diploma or GED

Tools

Microsoft Word

MS Excel

Email/CRM basics

Job description

Job Overview

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Benefits Eligibility

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, for qualified associates who have been with us for at least a year.

Responsibilities

• Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions.
• Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls.
• Greets visitors, determines nature of business, and refers visitors to appropriate individual.
• Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
• Routes incoming mail using courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed.
• Files correspondence and other records; makes copies of correspondence or other printed material.
• Takes minutes at staff meetings.
• Orders office supplies and forms for associates and communities.
• Assists in the preparation and coding of invoices for payment.
• Assists in obtaining and/or completing new hire documentation for new associates.
• May maintain associate personnel and community files.
• Assists in the recruitment, orientation and retention of qualified staff.
• May conduct tours of the community.
• May supervise one or more associates at the discretion of the Executive Director.

This job description represents an overview of the responsibilities for the position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or general education degree (GED); and minimum of one year related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, And Other Special Requirements

None

Management/Decision Making

Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge And Skills

Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Possible exposure to blood-borne pathogens
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.