Administrative Assistant

Brookdale Senior Living; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k)

Employee discounts

Referral program

Tuition reimbursement

PTO and holidays

Flexible Spending Accounts

Health Savings Account

Job summary

Brookdale Senior Living in Akron is seeking an administrative professional to support daily office operations across the community. You will schedule appointments, greet visitors, handle phone calls, and prepare documents using word processing tools.

The role requires a high school diploma, at least one year of related experience, strong math and reading skills, and the ability to follow written instructions. We offer comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or GED; minimum one year related experience and/or training
• Ability to read and interpret documents such as safety rules and procedures
• Ability to write routine reports and correspondence

Responsibilities

• Schedule appointments and route calls to appropriate associates
• Greet visitors and provide information to callers
• Type, edit, and produce documents and reports
• Assist with invoicing, recordings, and basic recruitment/onboarding tasks
• May conduct tours and support orientation of new staff

Skills

Basic computer skills

Typing

Reading & reporting

Verbal communication

Organization

Education

High school diploma or GED

Tools

Microsoft Windows

Word processing software

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Education and Experience

High school diploma or general education degree (GED); and minimum of one year related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and other Special Requirements

None

Management/Decision Making

Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills

Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Possible exposure to blood-borne pathogens
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions. Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls. Greets visitors, determines nature of business, and refers visitors to appropriate individual. Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested. Routes incoming mail. Uses courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed. Files correspondence and other records. Makes copies of correspondence or other printed material. Takes minutes at staff meetings. Orders office supplies and forms for associates and communities. Assists in the preparation and coding of invoices for payment. Assists in obtaining and/or completing new hire documentation for new associates. May maintain associate personnel and community files. Assists in the recruitment, orientation and retention of qualified staff. May conduct tours of the community. At the discretion of the Executive Director, may supervise one or more associates.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.