Security Guard
Brookdale
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Benefits offered by this job
Job summary
Brookdale is seeking a hands-on team member to help maintain a secure, welcoming community for residents. You will greet guests, monitor the building and grounds, respond to emergencies, and support daily operations including phone inquiries and after-hours leasing assistance.
You may drive the community vehicle and assist with maintenance tasks as needed, ensuring a clean, safe environment for residents and staff at all times.
Qualifications
- High school diploma or GED required with 1–3 months related experience or training.
- Fire Safety and CPR/First Aid training.
- Valid driver’s license for travel between locations when required.
- Basic security awareness and ability to follow procedures.
- Ability to interact with residents, visitors and staff respectfully.
Responsibilities
- Greet visitors and residents and log entry/exit.
- Monitor building and parking lot; report abnormalities.
- Lock doors per protocol; maintain life safety systems.
- Respond to emergencies; assist with evacuations.
- Answer phones and relay messages; assist with after-hours leasing inquiries.
- Drive bus or community vehicle as needed.
- Notify housekeeping; ensure lobby and offices are clean.
- Interact with residents and guests in a friendly, courteous manner.
Skills
Education
Job description
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
- Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
- Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
- Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
- Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
- Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
- Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.
- Escorts residents and visitors to the parking lot during evening hours, as requested.
- May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.
- Drives the bus or community vehicle as needed or as scheduled.
- Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
- Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.
- Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
High school diploma or General Education Diploma (GED) required; and one to three months related experience and/or training; or equivalent combination of education and experience.
Fire Safety and Basic CPR/First Aid training. For positions that require travel between locations or the transportation of residents, associate must have a valid driver’s license.
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.
- Standing
- Requires interaction with co-workers, residents or vendors
- Walking
- Sitting
- Occasional weekend, evening or night work if needed to ensure shift coverage.
- Use hands and fingers to handle or feel
- On-Call on an as needed basis
- Reach with hands and arms
- Possible exposure to communicable diseases and infections
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Exposure to latex
- Ability to lift: Up to 50 pounds
- Possible exposure to blood-borne pathogens
- Requires Travel: Occasionally
- Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
- Gracious hospitality and neighborliness for our residents and families.
- Home-like feel and all-around comfort for residents and visiting family members.
- Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
- Industry leader in clinical care.
- Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
- Extensive corporate support including a robust training program.
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