Administrative and Client Experience Specialist

ReVision Design + Build; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Revision Design + Build seeks an Administrative & Client Experience Specialist to support daily operations, coordinate between clients, vendors, project teams and leadership, and provide administrative, accounting, operational and marketing support.

This in-office, full-time role requires a self-starter with strong communication, organization and multi-tasking skills who thrives in a growing design–build environment in Charlotte.

Qualifications

• Associate or bachelor's degree in business preferred.
• Proficiency in email and word processing.
• Excellent phone and conversational skills.
• Self-starter capable of working with minimal supervision.
• Ability to multi-task in a fast-paced, open office environment.
• Social media knowledge/experience a plus.

Responsibilities

• Greet clients and office guests.
• Take incoming phone calls from prospective clients.
• Data entry of receipts and invoices.
• Data entry of new project information into BuilderTrend.
• Support day-to-day marketing initiatives including events and outreach.
• Support coordination of construction scheduling.
• Maintenance of office canteen items and supplies.

Skills

Curiosity

Resourcefulness

Attention to detail

Phone skills

Communication

Self-starter

Priority management

Multi-tasking

Social media knowledge

Education

Associate or Bachelor's degree in business

Tools

BuilderTrend

Job description

We are a local award-winning residential design - build company. For over 20 years we’ve been a leader in providing Charlotte area homeowners with quality renovations. Our Core Values are centered around Teamwork and Continuous Improvement, and our company culture is one where growth of our team members is just as important as growth of the company.

The Position

Revision Design + Build is seeking a highly organized and detail-oriented Administrative & Client Experience Specialist to support daily business operations and help deliver an exceptional client experience. This role serves as a key point of coordination between clients, vendors, project teams, and leadership while providing administrative, accounting, operational and marketing support across the organization. This includes greeting and receiving guests, deliveries, data entry, and support of department managers. More importantly, we are looking for more than just an order taker. We're looking for self-starters that learn quickly and have a positive attitude toward work AND life! Our small company has ambitious growth plans and we want a candidate hungry for the challenge and excitement that comes with a growing company.

Essential Duties and Responsibilities

• Be curious, resourceful, and persistent
• Greet clients and office guests
• Take incoming phone calls from prospective clients
• Data entry of receipts and invoices
• Data entry of new project information into BuilderTrend
• Support day to day marketing initiatives including events, outreach, and special projects.
• Support and coordination of construction scheduling
• Maintenance of office canteen items and supplies

Requirements

• Associate or bachelor's degree in business preferred
• Proficiency in use of email and word processing
• Excellent phone and conversational skillsAttention to detail and accuracy
• Self-starter able to work with minimal supervision
• Ability to effectively prioritize tasks and meet deadlines
• Ability to multi-task in a fast paced, open office environment
• Social Media Knowledge/Experience a Plus***

This position works in an active, open office environment that is designed to foster communication and collaboration. Noise level is moderate. Private conference space available.

Position Type/Expected Hours of Work

This is a full-time, in-office position, Monday through Friday with the potential form some schedule flexibility

Job Type: Full-time, In-person, ability to commute required