Administrative Analyst-VC Student Services

Southern Arkansas University Tech; Camden (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Southern Arkansas University Tech in Camden, AR seeks an Administrative Analyst to provide high-level administrative, analytical, and operational support to the Vice Chancellor for Student Services. The role assists in planning and evaluating programs that boost student success, enrollment, retention, and campus services.

This is a 12-month, 40 hours per week, on-campus position. If not residing in Camden or surrounding area, relocation is required.

Qualifications

• Associates Degree from an accredited institution.
• One year of administrative, clerical, customer service, or data entry experience.
• Relevant experience working in a higher education environment preferred.
• Experience using Microsoft Office.
• Strong computer and organizational skills.

Responsibilities

• Provide general administrative assistance, including scheduling meetings, maintaining records, and handling confidential information with discretion.
• Assist VCSS with the preparation of reports, presentations, and correspondence.
• Collect, analyze, and interpret data related to enrollment, retention, graduation, financial aid, and student success initiatives. Prepare regular reports for internal stakeholders and assist in strategic planning efforts.
• Assist the VCSS with monitoring division budgets, purchasing, travel, and procurement.
• Maintain confidential student records in accordance with FERPA and institutional policies.
• Assist the VCSS in support of the planning and execution of student services initiatives, including orientation programs, student engagement activities, and support services. Coordinate logistics, track progress, and evaluate outcomes.
• Assist VCSS in tracking key performance indicators (KPIs) for Student Services.
• Assist VCSS in the creation and revision of policies, procedures, and operational workflows related to student services, ensuring alignment with institutional goals and compliance with relevant regulations.
• Serve as liaison on behalf of the VCSS with other offices as it relates to coordination of state reporting guidelines and information.
• Serve as a point of contact for working with Admissions and Registrar's office to ensure transfer transcripts with National Student Clearinghouse.
• Assist the VCSS with providing clerical/organizational support for prospective students as they navigate the enrollment funnel.
• Perform other duties as assigned.

Skills

Administrative support

Clerical work

Customer service

Data entry

Education

Associates Degree

Bachelor's Degree (preferred)

Tools

Microsoft Office

Job description

The Administrative Analyst provides high-level administrative, analytical, and operational support to the Vice Chancellor for Student Services. This position assists in planning, coordinating, and evaluating programs and initiatives that support student success, enrollment, retention, and campus services. The Administrative Analyst serves as a liaison between Student Services departments, other campus offices, students, and external partners while maintaining confidential information and ensuring efficient office operations. The position combines executive support, project management, data analysis, compliance, budgeting, and coordination across Student Services departments.

This is a 12-month, 40 hours per week, on-campus position. If not residing in Camden or surrounding area, relocation is required.

All SAU Tech employees are expected to demonstrate excellence in interpersonal behaviors and be committed to effective collaboration with colleagues. Joining the SAU Tech family requires a commitment to creating and cultivating caring environments through the intentional inclusion of all staff in student success efforts.

SAU Tech and the State of Arkansas do not discriminate in access to employment opportunities or in employment practices on the basis of race, color, religion, sex. national origin, age, disability or genetic information.

Applicants will be contacted via email with information regarding the position. Please monitor the email address provided in your application for updates.

Essential Functions

• Provide general administrative assistance, including scheduling meetings, maintaining records, and handling confidential information with discretion.
• Assist VCSS with the preparation of reports, presentations, and correspondence.
• Collect, analyze, and interpret data related to enrollment, retention, graduation, financial aid, and student success initiatives. Prepare regular reports for internal stakeholders and assist in strategic planning efforts.
• Assist the VCSS with monitoring division budgets, purchasing, travel, and procurement.
• Maintain confidential student records in accordance with FERPA and institutional policies.
• Assist the VCSS in support of the planning and execution of student services initiatives, including orientation programs, student engagement activities, and support services. Coordinate logistics, track progress, and evaluate outcomes.
• Assist VCSS in tracking key performance indicators (KPIs) for Student Services.
• Assist VCSS in the creation and revision of policies, procedures, and operational workflows related to student services, ensuring alignment with institutional goals and compliance with relevant regulations.
• Serve as liaison on behalf of the VCSS with other offices as it relates to coordination of state reporting guidelines and information.
• Serve as a point of contact for working with Admissions and Registrar's office to ensure transfer transcripts with National Student Clearinghouse.
• Assist the VCSS with providing clerical/organizational support for prospective students as they navigate the enrollment funnel.
• Perform other duties as assigned.

Minimum Qualifications

• Associates Degree from an accredited institution
• One year of administrative, clerical, customer service, or data entry experience.
• Relevant experience working in a higher education environment preferred.
• Experience using Microsoft Office.
• Strong computer and organizational skills.

Preferred Qualifications

• Bachelor's Degree and/or three years of higher education experience in a related area.
• Experience CRM databases and/or Student Information Systems.

Supplemental Information

• Application cannot be completed and submitted using a mobile device.
• Background check is required.
• Applicants will be contacted via email with information regarding the position. Please monitor the email address provided in your application for updates.
• SAU Tech offices are to be well-lit with artificial light.
• This is an on-campus position. If not residing within a reasonable commuting distance from Camden, AR, relocation is required.