ADMINISTRATIVE ANALYST

State of Arkansas; Jonesboro (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

The Administrative Analyst at the Division of Local Public Health – Craighead County Local Public Health Unit in Arkansas supports senior leadership with advanced administrative, analytical, and operational tasks. You will manage records, prepare reports, and coordinate projects to improve efficiency and service delivery.

You will collaborate with senior leaders, develop data-driven insights, and contribute to policies and procedures that advance agency goals.

Qualifications

• High school diploma or equivalent required; three years of administrative experience preferred.
• Excellent verbal and written communication skills essential.
• Strong organizational abilities and attention to detail for handling multiple tasks.
• Advanced skills with Microsoft Office (Excel, Word, PowerPoint) and database familiarity.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, and conducting research.
• Oversee and coordinate office operations to align with agency objectives.
• Ensure records and files comply with state laws and agency guidelines.
• Organize physical and digital records for easy access and confidentiality.
• Collect, analyze, and interpret data from internal and external sources to support agency goals.
• Prepare detailed reports and presentations with insights for leadership decisions.
• Evaluate operational processes to identify inefficiencies and compliance issues.
• Recommend process improvements and assist in developing streamlined workflows.

Skills

Critical thinking

Communication

Organizational skills

MS Office Suite

Project management

Database software

Independent work

Attention to detail

Education

High school diploma or equivalent

Job description

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Division of Local Public Health – Craighead County Local Public Health Unit

*CLASSIFIED A SAFETY SENSITIVE POSITION*

Additional Preferences:

In-state travel to work in other Local Health Units as needed. Some occasional out-of-state travel may be required for training purposes. Valid Driver’s License required.

Occasional work, including but not limited to phone calls outside of standard business hours, may be required.

Previous medical office experience preferred.

Must exhibit good organizational skills and good customer service skills.

Exposure to environmental hazards may occur

The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

Position Information

Job Series: Administrative Support

Class Code: PAS01P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary

The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Primary Responsibilities

• Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed.
• Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives.
• Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines.
• Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements.
• Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives.
• Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making.
• Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues.
• Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery.

Knowledge and Skills

• Ability to think critically and identify solutions to complex administrative and operational challenges.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences.
• Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities.
• Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software.
• Ability to work independently and handle complex administrative tasks with minimal supervision.
• High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.