Administrative Aide IV

Prince George's County Government; Largo (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Prince George’s County Fire/EMS Department seeks an Administrative Aide IV to support the Office of the Fire Chief. This senior role handles advanced administrative tasks, confidential information, and client interactions for inquiries.

The incumbent manages administrative duties for the Emergency Services Command, drafts reports, coordinates travel and training, and maintains SharePoint pages to ensure smooth operations and timely information flow.

Qualifications

• Associates degree in Business Administration or Secretarial Science is required or an equivalent combination of education and training may be considered.
• Successful completion of a nine-month probationary period at Administrative Aide III level within Prince George's County Government OR two years of advanced diverse and/or technical clerical experience with some lead or supervisory experience.

Responsibilities

• Provide comprehensive administrative support to the Fire Chief, Executive Officer, and Deputy Fire Chief to ensure efficient office operations.
• Review, prioritize, and distribute assignments; screen calls; greet visitors; manage daily activities to address information requests.
• Draft and prepare reports, presentations, and correspondence in line with guidelines.
• Coordinate travel and training for Command staff and obtain Fire Chief approval.
• Attend meetings and accurately transcribe minutes for the Deputy Fire Chief.

Education

Associates degree in Business Administration or Secretarial Science

Tools

Microsoft Office Suite

SharePoint

Scheduling and workforce management software

Job description

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Prince George’s County Government is a drug-free workplace. Candidates should be aware that this policy includes marijuana.

The PrinceGeorge's County Fire/EMS Departmentis currently seeking applicants to fill an Administrative Aide IV(Administrative Aide 4H) position, grade H19, in the Office of the Fire Chief.

About the Position

Prince George’s County Fire/EMS Department is seeking an Administrative Aide IV to support operations within the Office of the Fire Chief. This senior level role performs advanced administrative and secretarial duties for the Emergency Services Command. Key responsibilities include managing a wide range of administrative tasks, relieving management officials of significant administrative details, and interfacing with internal and external customers to receive, document, and respond to inquiries.

The incumbent is entrusted with handling highly sensitive and confidential information and must exercise good judgment and discretion while maintaining the security of this information. This position contributes directly to the smooth functioning of the Emergency Services Command and ensures that leadership can focus on critical operational priorities.

About the Agency

The mission of the Prince George’s County Fire and Emergency Medical Services (EMS) Department is to serve our communities with excellence by providing the highest quality of risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services to enhance the quality of life in Prince George’s County.

• Provide comprehensive administrative support to the Fire Chief, Executive Officer, and Deputy Fire Chief to ensure the efficient operation of the office.
• Conduct research through file reviews and telephone inquiries to gather data for the preparation of letters, memorandums, and reports.
• Review, prioritize, and distribute assignments for appropriate action; screen telephone calls; greet and assist visitors; maintain awareness of daily activities to address information requests effectively.
• Draft and prepare reports, presentations, and correspondence in alignment with departmental guidelines and established procedures.
• Coordinate travel and training arrangements for Command staff prior to presenting to the Department’s Fiscal Affairs Division for Fire Chief approval.
• Attend meetings as needed and accurately transcribe minutes for the Deputy Fire Chief.
• Communicate professionally with other Commands, internal departments, and external stakeholders on behalf of the Emergency Services Command (ESC).
• Maintain and update lists of Fire/EMS Department personnel and stations, Fire Service organizations and committees, and government officials at the Federal, State, and County levels. Make appropriate notification of changes in employment assignments.
• Enter Expenditure Request Forms (ERFs) into SharePoint for approval and promptly notify requestors to ensure smooth processing of orders.
• Maintain the ESC SharePoint site pages and update as needed.

• Assist with special projects as assigned by the Emergency Services Command and the Office of the Fire Chief as needed.
• Provide administrative level support to the UKG Telestaff-Workforce Management site.

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Associates degree from an accredited college or university in Business Administration or Secretarial Science.
• Successful completion of probationary period of nine (9) months at the Administrative Aide III level within Prince George's County Government OR two (2) years of advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details, with some lead or supervisory experience.

An equivalent combination of education, experience and training may be considered.

There is no substitution for the required supervisory or lead experience.

Preferred Qualifications

Highly qualified candidates may also demonstrate the preferred qualifications listed below:

• Experience providing administrative support in a government or public safety agency (Fire/EMS, Police, or Emergency Management).
• Proficiency in Microsoft Office Suite and SharePoint.
• Experience using scheduling and workforce management software.

EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Eligibility Criteria

Candidates deemed as meeting the minimum qualifications will be invited to complete and pass an online Administrative Aide examination. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: Late October 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location

9201 Basil Court, Largo, MD

Conditions of Employment

Upon selection, the candidate must:

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass public safety preemployment checks which may include reference checks, background investigations, and drug screenings. Background investigation will be conducted by Prince Georges’ County Office of Human Resources Management, Public Safety Investigations Division.

• Be willing and able to serve as an essential employee. Thisposition is considered an essential public safety position. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.