Administration Officer

Blue Care; United States; Remote; USD 26,000 - 35,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 per año

Employee discounts via rewards program

12 weeks paid parental leave

Diversity and inclusion leave options

Job summary

BlueCare at Kenmore Aged Care Facility in Australia invites applications for an Administration Officer. This part-time role runs Monday to Friday with a 57-hour fortnight roster and is based on site in Kenmore.

You will provide a welcoming front-of-house service, manage calls, emails and visitor entry, and deliver admin support including correspondence, reports and minutes while maintaining confidentiality and supporting resident care.

Qualifications

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).
• Confidence to satisfy probity checks required by legislation or policies.

Responsibilities

• Provide reception coverage and create a welcoming, inclusive front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and escalation where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Skills

Reception skills

Customer service

Microsoft Office

Organisational skills

Time management

Independent work

Aged care experience

Education

Certificate III or IV in Business Administration

Tools

Microsoft Office Suite

Job description

Administration Officer | BlueCare | Kenmore Aged Care Facility

Employment Term: Part time, Monday to Friday

Roster: 57 hours per fortnight - Monday 9:00am - 2:30pm & Tuesday to Friday: 9:00am - 2:45pm

Location:Kenmore Aged Care Facility

Remuneration: $31.63 per hour + Super + Not for Profit Salary Packaging + Penalties & Allowances

About the Role

• Provide reception coverage and create a welcoming, inclusive front-of-house environment
• Manage phone calls, emails, enquiries and visitor entry requirements
• Act as the first point of contact for residents, families and visitors
• Provide administrative support including preparing correspondence, reports, agendas and minutes
• Support resident administration processes including admissions, records and reporting
• Assist with accounts administration, including invoice processing
• Organise diaries, meetings, appointments and travel arrangements
• Respond to feedback and complaints with professionalism and escalat[e] where required
• Ensure confidentiality, privacy and accurate handling of sensitive information
• Work collaboratively with staff to support smooth operations and a positive resident experience

Role Requirements

• Proven experience in administration and office support roles
• Strong customer service and communication skills
• Proficiency in Microsoft Office and administrative systems
• Strong organisational and time management skills
• Ability to manage competing priorities and work independently
• Experience in aged care or healthcare (highly regarded)
• Certificate III or IV in Business Administration (desirable)
• Confidence to satisfy the relevant probity checks required by legislation or policies

Employee Benefits

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child Safe, Child Friendly

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here.

At UnitingCare, diversity is at the core of our who we are, our mission and our values.

We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.

Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

For additional support and to meet our RAP Team, email [e-mail]

Safe Workplace & Safeguarding

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UniteCare - Join us We invite you to Introduce Yourself to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together.