Administration Assistant

Sri Healthcare; Louisville (KY); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Paid Holidays

Paid Time Off (PTO)

401(k) with Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Long-Term Disability (LTD)

Life Insurance

Resumo da oferta

NOVO Health Services in Louisville, KY is seeking an organized Administration Assistant to support daily administrative and office functions. This on-site role serves as the primary contact for office-related matters, including billing, invoicing, contracting, and event coordination.

You will manage office operations, process work orders, assist customers, and collaborate with HR and safety leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong communication,

Qualificações

• High School Diploma or equivalent work experience required.
• Strong work ethic, initiative, and customer service mindset.
• Excellent written and verbal communication with empathy.
• Effective problem-solving in individual and group settings.
• Ability to manage multiple tasks within budget and priorities.
• Proficiency in Microsoft Office; reporting and process management.
• Willingness to travel up to 10%.

Responsabilidades

• Organize and manage office operations and procedures.
• Billing, purchasing, and tracking using ABS system.
• Submit and track work orders for damaged or leased office equipment.
• Support invoicing and contracting activities.
• Coordinate events and serve as a community liaison for the facility.
• Provide customer support and resolve issues related to shortages or mis-deliveries.
• Mentor staff and encourage creativity and innovation in daily operations.

Conhecimentos

Office administration

Customer service

Communication skills

Problem solving

Organizational skills

Team collaboration

Travel up to 10%

Formação académica

High School Diploma or equivalent

Associate degree in business or related field

Ferramentas

ABS system

RFID tracking

Billing software

Microsoft Office

Descrição da oferta de emprego

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.Lead and Grow with Us!NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.NOVO Health Services is seeking an organized and dependable Administration Assistant to support daily administrative and office functions at our Louisville facility, serving as the consistent onsite presence and primary point of contact for office-related matters.Acting as Administration Coordinator, Event Planner, Community Liaison, and overall office operations lead, this role is responsible for billing, invoicing, contracting, office maintenance, event coordination, and customer communication, ensuring the smooth and efficient functioning of the office.The ideal candidate thrives in a fast-paced environment, can balance multiple priorities, and embodies NOVO Health Services' cultural values.Key ResponsibilitiesOffice Operations & AdministrationOrganize and manage office operations and procedures, including correspondence, filing systems, and supply requisitionsMaintain office efficiency through effective systems, workspace layouts, and equipment procurementEstablish, implement, and monitor office policies and procedures to ensure consistency and effectivenessSubmit and track work orders for damaged or leased office equipmentServe as the consistent onsite presence and primary point of contact for office-related mattersAny additional Ad-hoc responsibilities delegated by HR/HR Safety Manager or other senior leadership.Billing, Purchasing & Tracking SystemsManage linen processing and billing using the ABS systemSupport invoicing and contracting activities, ensuring accurate and timely documentationAdminister and maintain the Purchase Order processOversee the RFID and scrubs tracking processCustomer & Community RelationsAssist customers in resolving issues related to shortages or mis-deliveriesSupport clear, professional customer communication on behalf of the Louisville facilityCoordinate company events and serve as a community liaison for the facilityReporting & Team SupportKeep leadership informed by reviewing and analyzing reports, summarizing key insights, and identifying trendsMentor staff and encourage creativity and innovation in daily operationsPerform other duties as assigned based on business and operational needsQualificationsRequiredHigh School Diploma or equivalent work experience requiredDemonstrated strong work ethic, initiative, and customer service mindsetExcellent written and verbal communication skills, with strong listening skills and empathyEffective problem-solving skills in both individual and group settingsProven ability to use a participative approach, prioritize tasks, and manage within budgetStrong administrative, organizational, and follow-through abilitiesProficiency in Microsoft OfficeSkills in reporting and process managementWillingness to travel occasionally (up to 10%)PreferredAssociate degree or additional coursework in business or office administrationPrevious experience in an office administration, coordinator, or billing/invoicing role, ideally in an industrial, manufacturing, or healthcare services environmentExperience with ABS or similar billing/linen management systems, and with RFID or asset-tracking processesExperience planning events or supporting community outreachKey CompetenciesHumble, hungry, and emotionally intelligent (socially smart)Articulate and organized, with strong administrative follow-throughAbility to perform in a fast-paced environment with shifting prioritiesCustomer-focused approach, with strong listening skills and empathyCollaborative, participative approach to problem-solvingAnalytical mindset in reviewing reports and identifying trendsSound judgment and discretion when handling billing, contract, and customer informationPhysical & Work Environment RequirementsPrimarily an onsite, office-based role at the Louisville facility with regular use of computer, phone, and emailAbility to sit, use a computer, and perform data entry for extended periodsOccasional travel (up to 10%)Occasional interaction with plant and production environments may be requiredAbility to perform the physical requirements of the position with or without reasonable accommodationNovo is an Equal Opportunity Employer and Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable lawWhat we can offer you as a full-time associate:Competitive payPaid HolidaysPaid Time Off Program (PTO)401(k) w/Employer MatchFlexible Spending Account (FSA)Health Savings Account (HSA)Medical, Dental, and Vision ProgramsBasic Life/AD&D InsuranceLong-Term Disability (LTD)Why work for Novo Health Services?NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.Complete an on-line application at www.novohealthservices.com!All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.