Administration Assistant

NHS Scotland; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

NHS Ayrshire and Arran is recruiting an Administration Assistant to join the Administration & Medical Records team on the Isle of Arran. The role covers delivery of clinical and non-clinical services across Arran-wide Health and Social Care with a focus on efficient administration and record management.

The successful candidate will have an HND in Business Administration (or equivalent), strong IT skills, excellent communication, and a proactive, organised approach.

Qualifications

• Requires HND level in Business Administration (or equivalent).
• Strong IT skills and understanding are essential.
• Excellent written, verbal, numerical, and interpersonal communication; requires confidentiality.

Responsibilities

• Support delivery of clinical and non-clinical services across Arran-wide Health and Social Care.
• Lead and coordinate daily operational activity and service initiatives driving continuous improvement.
• Develop and maintain stakeholder relationships with multidisciplinary teams and external partners.

Skills

Communication skills

IT skills

Attention to detail

Inter-personal skills

Time management

Education

HND in Business Administration

Tools

Electronic filing systems

Record management software

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

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Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

Position

An exciting opportunity has arisen for an Administration Assistant within our Administration & Medical Records team based on the Isle of Arran.

Hours

36 hours per week including weekends and all public holidays.

UK Driving Licence

A UK driving licence is essential for this role.

What You Will Do

Working as part of an existing dynamic and proactive team, you will play a key role in supporting the efficient and effective delivery of clinical and non-clinical services across Arran-wide Health and Social Care. The successful candidate will be an experienced, capable, and resilient professional with the confidence and initiative to work autonomously, manage competing priorities, and consistently deliver high-quality outcomes paying attention to detail. Equally, you will be a collaborative team member who actively contributes to a positive, supportive working environment, ensuring the provision of administrative and support functions that directly contribute to patient and service user care.

You will foster and develop stakeholder relationships, working collaboratively with multidisciplinary and multi-agency teams, internal departments, as well as external partners. Using strong organisational, proven communication and problem-solving skills, you will lead and coordinate daily operational activity as well as infrastructure programmes and service initiatives driving continuous improvement and helping to ensure integrated service delivery across a complex and evolving healthcare environment.

Knowledge, Training And/or Experience Required For This Post

The ideal candidate will be educated to HND level in Business Administration (or equivalent) and possess strong relevant IT skills and understanding. Applicants should have excellent written, verbal, numerical, communication and inter-personal skills, advanced keyboard abilities, experience of electronic filing and record management systems, and a proven ability to maintain strict confidentiality when handling sensitive information. An understanding of working within a regulated environment and managing competing priorities with accuracy and attention to detail is essential.

Candidates should have experience providing comprehensive quality administrative support within a busy, customer-focused environment, with the ability to take self-responsibility and work independently making informed decisions under pressure and liaising with partners across levels of management. Experience of working within the NHS or a healthcare setting would be advantageous, as would knowledge of multidisciplinary working, financial procedures, and health/social care information systems. Successful applicants will be flexible, adaptable, organised, and able to build working relationships with a wide range of disciplines, professionals, patients, carers, and external agencies supporting service delivery across multiple clinical and non-clinical services.

If you want to find out more about the role, please contact Craig McCartney, Operations Manager 01770 600 777

RIGHT TO WORK / CERTIFICATES OF SPONSORSHIP

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

We are unable to provide sponsorship for Band 2 posts or bank contracts.